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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Malo Me realizaron doble el cargo de la habitación y el personal no me resolvio nada tuve quebhablar directamente con booking, la habitación no tenía control de la televisión y se tardaron más de una hora en llevarlo, tuve que bajar dos veces a recepción y aún así el tiempo de respuesta fue muchísimo
Business response:
Dear Guest, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.
Regular Camas muy pequeñas Ubicacion
Business response:
Hello Oscar, Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.
Will not be staying ever again A lot. The room smelled, roaches in the cabinet where the fridge was. Carpets were badly stained. Urine on the wall. Very outdated bathroom. Close to everything we liked.
Business response:
Hello Jessica, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addresse... read more
Fair
Fair
Disappointing
Poor
Bad Everything Loved the staffs attitudes and professionalism. The pool the rest was absolute garbage.
Business response:
Hello Cassidy, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.
Worst stay ever It was dirty, carpets filthy, 6th floor smells like mold. Our bathroom had water pouring through the ceiling all over the toilet and floor at 10:00pm redndering it unusable. We called the front desk 3 times within 45 minutes and were told maintenance would be right up. No one came, the water was seeping into the carpet in our room and they didn’t care. We checked out at 11:00 after arguing with the front desk for a refund when our bathroom was unusable and they had no other rooms to offer. After finally agree... read more
Business response:
Hello Jennifer, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,332 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.