This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
NO HAY SERVICIO DE LIMPIEZA Que LIMPIEN los cuartos, de perdido los baños En una estancia de 4 noches NINGÚN día hicieron LIMPIEZA de la habitación
Business response:
Thank you for the candid feedback.
never again not so great ants everywhere got ant bites bees in bushes and also vehicles got broken into and all staff and others said oh yeah happens often maybe better security if u know it happens often kinda sad nothing
Business response:
We apologize you had this experience during your stay, I assure you we care if something like this happens, unfortunately, some things are out of our control but we would be happy to cooperate with any investigation.
Never again Very old hotel, furniture an carpets.... the bathroom was very dirty, we have to buy cleaning supplies to clean the toilet but it was not enough, a lot of hairs in the shower... the air conditioner was full of dust..... I had reserved for 4 nights but after seeing all that, we check out after the first night.
Business response:
We apologize for the condition of your room, We will work to make improvements.
Fair que no limpiaron el cuarto en las 3 noches que estuvimos precio ubicación
Business response:
Thank you for your feedback
Bad The room was.really dirty and the breakfast was disgusting, the fridge didnt work a d there wasnt enough towels nor toilet paper The easy access to high ways
Business response:
Thank you for your feedback, we will work to make improvements based on your comments
Horrible hotel and stay! Would not stay here even if it was free! Please don’t be fooled by the pictures shown online regarding this hotel. The pictures shown must be for a different location. This hotel is old and outdated. The sofa bed is dirty, restroom/ tub are old, and bed is hard as a rock. I paid over $200 for one night, and I would not stay here even if it was free. The only plus was that the staff was friendly and had me look at 3 different rooms to see if any of them were better. If you’re thinking about reserving ... read more
Business response:
We appreciate the candid feedback and regret that the discount and our attempt to make up for the issue did not make up for the circumstance.
We stay there every time we go to San Antonio!!! This was the first time it’s been dirty If they would have cleaned our bathroom it was dirty, we called the desk to have it cleaned no one showed up! I had to buy cleaning stuff to clean it before we used it! That’s not right if we paid good money! We stayed three days Not enough breakfast it was gone wen we got there to eat!
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our team to address the issue, so this doesn’t happen again.
I felt uncomfortable knowing it was dirty. The room was not clean at all. There was a cockaroach on the bed. Disgusting.
Business response:
Thank you for your feedback. We try to address all issues as they occur so that we can ensure that our guests are enjoying a comfortable stay. Please know we do have a pest control company come in on a basis regular basis to ensure we are pest free and have put the room you were in on a maintenance status.
the staff so rude it makes you not want to stay rude staff nice room
Business response:
We will address the staff, as this is not our standard.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,892 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.