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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
No vuelvo a llegar a la Quinta Inn san Antonio Airport En las 4 noches NO hubo servicio de limpieza en la habitación (solo un día por petición nuestra); Baño sucio, mueble frigo bar muy maltratado; desayuno pésimo .... hay hoteles menor precio y mejor desayuno; en el check out la persona que nos atendió falta de amabilidad. Entiendo que quizás algunos servicios están restringidos por la pandemia .... pero la tarifa se cobra completa. No hay nada que comentar
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, Loyda Taylor GSM
Disappointing
Awful! I’ve never stayed in a hotel with such old mattresses. The rooms smell like dog urine, I had to be moved twice. My bathroom had a dirty towel with blood on it, & second room smelled like 100 dogs peed and never got cleaned. You could not pay me to stay there ever again. I did not eat
Business response:
Thank you for taking the time to provide us with your feedback. I understand you were unhappy with your recent stay. I want to apologize that we were unable to meet that expectation. We will take a closer look at these issues.
No me vuelvo a hospedar En la reservación, decía, bufet y el desayuno fué frío, limitado plátano, leche, cereal. Desayuno frío, escaso, limitado
Business response:
Thank you for taking the time to provide us with your feedback. I understand you were unhappy with your recent stay. I want to apologize that we were unable to meet that expectation
Bad Breakfast I wanted to wake up early to the expectation of a really good breakfast but when I got to the dining area the breakfast was mediocre. Just some bags of oatmeal, milk, cofee, and cereal. The sheets had stains on them and the pillows (not the covers) had saliva stains on them. The staff from the lobby was ok except when I was trying to serve myself some cereal, there was a lady that just stood there watching my daughter and I, as if she was waiting for us to finish pouring our milk. The only thing I really liked ... read more
Business response:
Thank you for the candid feedback. We will work on these issues in order to improve.
Poor En mi cuarto dia, pedi que me limpiaran el cuarto, y nunca lo hicieron La cama
Business response:
W apologize for the miscommunication. We currently do not provide daily service and notify you at check-in. We regret that you were not better informed
Dirty, smelly not sanitary . Stafff very pleasant and embarrassed on how the rooms were... No rooms unclean and had dirty toilets and showers. Bed bugs on bed!!!!!!!! No rooms unclean and had dirty toilets and showers. Bed bugs on bed!!!!!!!!
Business response:
We regret the issues you experienced and are working to improve.
Fair
Desayuno no es caliente. Eh ido a unos mas económicos que dan mejor desayuno no me dieron piso alto, no me acumularon puntos en la aplicación, no tiene servicio de lavandería, desayuno frio, no room service. Si lo quieres para descansar no es opción, te hacen trabajar. El edificio
Business response:
Thank you for the candid feedback. We will work to improve.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,796 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.