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La Quinta Inn & Suites Secaucus Meadowlands
- Hospitality
- Secaucus, NJ
About this business
Location details
350 Lighting Way, Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrivel Banheiro alagado por um vazamento no teto. A equipe pouco se importou e precisamos trocar de hotel.
Business response:
Valued Guest, We're very sorry to hear about your experience and sincerely apologize for the inconvenience caused by the ceiling leak. This is certainly not the level of service we strive to provide, and we regret that our team did not respond with the urgency and care you deserved. Your feedback has been shared with management to ensure this issue is addressed properly and to prevent future occurrences. Thank you for bringing this to our attention. We hope you give us another chance in the future to provide you with the exc... read more
Never stay here, comfort is not their conceren It was 90 degrees outside and the Air Conditioning did not work. I went down to the front desk, called the front desk, texted the front desk and ultimately spoke to the manager who promised to call me back on the following day. They eventually brought up a fan from 1975 and that was what the solution was. There was no adjustment on the bill and they never sent up any mechanical assistance. Do not stay here. We went to the meadowlands and there are a lot of hotels to stay in the ... read more
Business response:
Audrey, Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the air conditioning not working during your stay, especially in such hot weather. This is certainly not the level of comfort we aim to provide. We’re sorry that the response you received did not meet your expectations and that a proper repair was not arranged. Your feedback has been shared with management to improve our responsiveness and maintenance procedures moving forward. We appreciate you bringing this to our attentio... read more
We checked in and 30 mins later checked out and left the property. Everything. The area looks unsafe, feels unsafe. Poorly maintained, building facia is peeling off. No hallway a/c. Room a/c was rattling. Safety chain on door was poorly installed and the door appears recently broken into and poorly repaired. When I asked the front desk to please take care of it, I was told they would try to take a look at it later. This place is definitely poorly maintained and managed. Nothing. The pictures are very deceiving. The rooms are... read more
Business response:
Francisco, Thank you for taking the time to share your concerns. We’re very sorry to hear about the many issues you encountered during your stay. Your description of the room condition, safety concerns, and maintenance shortcomings is deeply troubling, and we sincerely apologize for the discomfort and frustration this caused. Please know that we take your feedback seriously and are escalating these matters with our maintenance and management teams to ensure urgent attention and improvements. Guest safety and comfort are our ... read more
Disappointing Everything was tolerable, but the one thing I cannot get over is the disgusting shower. I wish I took a picture to show you. Bed was comfy
Business response:
Lekiba, Thank you for your honest feedback. We're glad you found the bed comfortable but are saddened to see your stay described as just "tolerable". We’re truly sorry to hear about the condition of the shower as that’s definitely not the experience we want for our guests. We appreciate you bringing this to our attention and will address it with our housekeeping and maintenance teams immediately. We hope to have the opportunity to provide you with a much better experience next time.
Don’t ever stay here it is not worth the $300 The first room that I went into it was water leaking from the ceiling. Then they switched me to another room. The second room had no washcloths, and then also housekeeping never came. Location
Business response:
Tionna, Thank you for your feedback. We’re glad you found the location convenient, but we’re truly sorry for the issues you experienced during your stay. A leaking ceiling, missing essentials like washcloths, and lack of housekeeping service are unacceptable and far from the experience we aim to provide. We understand how frustrating this must have been and sincerely apologize for the inconvenience and discomfort it caused. Your comments have been shared with our maintenance and housekeeping teams to ensure these issues are ... read more
Dezamăgire maximă !
Disgusting VERY dirty. The pictures on the website don’t match the actual place. The breakfast is disgusting. Don’t drink the water from the lobby that’s free. Has chunks of things in it that looks like back wash. Elevator has been down for 2 months we’ve been told. For how expensive it is to stay here, this is the nastiest hotel I’ve stayed at. The owners want to charge a lot of money but not put money back into the place, it’s falling apart and dirty. Would not recommend. I need an accessible room. They did not have that f... read more
It was ok Needs upgrading, holes in parking lot, broken elevator and phone in room not working Convinced
Not Happy Broken elevator, dirty sheets , broken sink, carpet smelled It was ok
Frequently asked questions about La Quinta Inn & Suites Secaucus Meadowlands
How is La Quinta Inn & Suites Secaucus Meadowlands rated?
La Quinta Inn & Suites Secaucus Meadowlands has a 3.5 star rating with 10,245 reviews.
When is La Quinta Inn & Suites Secaucus Meadowlands open?
La Quinta Inn & Suites Secaucus Meadowlands is closed now. It will open at 12:00 p.m.