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La Quinta Inn & Suites Secaucus Meadowlands
- Hospitality
- Secaucus, NJ
About this business
Location details
350 Lighting Way, Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor Boring breakfast cooked in a rush. No variety. No room option to allow one to cook a simple meal in the rooms. The rooms felt badly in need of renovation. Carpet was damp and the shower did not have good pressure. The tub was not draining quickly enough so the shower kept backing up Conviniently located at the last stop of the bus line to New York, the location offers easy access to shopping areas as well as the large walmart nearby
Business response:
Arthur, Thank you for your detailed feedback. We're glad to hear you appreciated our convenient location with easy access to New York City and nearby stores. We’re sorry to hear that the breakfast didn’t meet your expectations and that you experienced maintenance issues in your room, such as the damp carpet, poor shower pressure, and slow tub drainage. That’s certainly not the standard we aim to provide, and your comments have been shared with our housekeeping and maintenance teams for immediate review. We also understand th... read more
Good Location, Poor service, Never stay again! very good location, just 20~30 minutes bus from the hotel to New York downtown if traffice not so jammed in the tunnel... resturant lady staff is so welcoming with smiles, feeling good in sunny mornings... Room space good enough for a family of 3~4 不喜欢 · the first night check in, no hot water in bath, front desk staff did not reject our compensation request, but no following actions... the 2nd and 3rd nights, the door lock went down, we up and down at least 5~7 times from the ro... read more
Business response:
Jia Ying, Thank you for taking the time to share your experience. We're glad to hear you enjoyed the location and that our breakfast staff made your mornings pleasant. However, we sincerely apologize for the issues you encountered during your stay — particularly the lack of hot water on your first night and the recurring problems with your door lock. It’s unacceptable that these problems were not resolved in a timely manner, and we deeply regret the inconvenience it caused you and your family. We’re especially sorry for the ... read more
Es el Peor hotel que pude hospedarme El desayuno fatal Muy Viejo’s todo
Business response:
Kenia, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. We understand that the condition of the property and the breakfast offering fell short for you. While we are an older property, we are actively working on improvements and appreciate your comments as they help guide those efforts. We hope you’ll consider staying with us again in the future so we can provide a better experience.
Very Poor Pas de service de chambres et surtout on ne nous laisse pas prendre le petit déjeuner L’emplacement
Business response:
Moez, Thank you for your feedback. We're glad you appreciated the location of our hotel. We’re very sorry to hear about the confusion regarding breakfast. Please know that our breakfast is available to all guests every morning from 7:00 AM to 10:00 AM. We sincerely apologize if there was any miscommunication or misunderstanding during your stay that led to you being unable to enjoy it. We hope to have the opportunity to better serve you on a future visit.
Fair The breakfast is good but is the same all the days, if you can chance that would be better The girl taking the coupons is rude, she needs to has more control taking the papers because I gave her two and when my partner was trying to in, the girl told me that I never gave her the second paper and that wasn’t true. The hotel is located in a good place, take the 320 bus is easy if you want to go to NY and that is one of the best things about the hotel. However, the building needs more maintenance. The carpets are really di... read more
Business response:
Elizabeth, Thank you for sharing your experience with us. We're happy to hear that you found our location convenient, especially with easy access to the 320 bus into New York - it’s definitely a guest favorite! We appreciate your honest comments about areas that need attention. We recognize that the building, particularly the carpets and doors, could benefit from more maintenance, and we’re actively working on improvements to address these concerns. Your feedback about breakfast variety is also well noted. While we’re glad y... read more
If you have low standards and just want an affordable hotel near with easy access to NYC, come here. The bathroom light wouldn't turn on and my maintenance requests were never fulfilled; I had to bring the living room lamp into the bathroom to see anything. There were also concerning stains on the bathroom wall near the toilet. The AC unit was unbelievably noisy and would scare the crap out of you when it turned on, especially in the middle of the night. I love a good loud hotel AC for the white noise, but this was insanely ... read more
Business response:
Kristen, Thank you for taking the time to share your feedback. We're glad you found the location convenient for travel to NYC, but we sincerely apologize for the many inconveniences you experienced during your stay. It's completely unacceptable that your maintenance requests regarding the bathroom light were not addressed, and we're truly sorry you had to improvise just to see in the bathroom. The stains and the condition of the AC unit also fall far below our standards, and we appreciate you bringing these issues to our att... read more
Just closed remodel and open again Property is very dirty, room only had cold water in the shower. Breakfasts is bad! I asked 3x for then to fix the water, nobody shows up, the 2nd day finally in the afternoon they change me to another room. Staff members are honest and professional
Business response:
Cintia, Thank you for your feedback. We're glad to hear you found our staff honest and professional - that means a lot to us! However, we sincerely apologize for the issues you experienced with the cleanliness, maintenance issues, and breakfast quality. It's especially disappointing to hear that your maintenance request wasn’t addressed promptly. This is not the level of service we aim to provide, and your comments have been shared with the appropriate teams to prevent similar experiences moving forward. We hope you'll consi... read more
Fair Location OK. Staff was nice. Hotel needs touch up and more cleaning. Need new furniture. Just need remolded
Business response:
Linda, Thank you for taking the time to share your feedback. We're glad to hear you found our location convenient and our staff friendly! We understand your concerns regarding the condition of the hotel and furnishings. Your comments about cleanliness and the need for updates are noted and will be shared with our management team as we work toward future improvements. We hope to have the opportunity to welcome you back for a better experience!
DISAPPOINTING it was a really disappointing stay this time as i have been coming here for at least 10 years twice a year. the change is management since last October when i was there turned things around and the new system applied is really uncomfortable and my family and my stay really irritable and dissatisfying and disappointing. This hotel used to have a really comforting warm familial atmosphere that was now lost with the change in system and management. the breakfast value, taste and quality was really decreased and we... read more
Business response:
Heba, Thank you for taking the time to share such detailed feedback. We are truly sorry to hear that your recent stay did not meet your expectations, especially as a valued guest who has been returning to our hotel for many years. Your comments about the changes in management and the shift in atmosphere are deeply concerning, and we sincerely regret that you no longer felt the warm, welcoming environment you’ve come to expect. We also want to extend our sincerest apologies for the accessibility issues you encountered during ... read more
Frequently asked questions about La Quinta Inn & Suites Secaucus Meadowlands
How is La Quinta Inn & Suites Secaucus Meadowlands rated?
La Quinta Inn & Suites Secaucus Meadowlands has a 3.5 star rating with 10,245 reviews.
When is La Quinta Inn & Suites Secaucus Meadowlands open?
La Quinta Inn & Suites Secaucus Meadowlands is closed now. It will open at 12:00 p.m.