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La Quinta Inn & Suites Waxahachie
- Hospitality
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad the rooms were over priced and not clean the bathroom the toilet would run water all day and night and the tub was clogged up also
Business response:
Dear Guest, Thank you for sharing your feedback. However, we apologise for your inconvenience regarding the cleanliness issue and the price. We will surely forward your valuable feedback to our relevant team for improvements. We hope to serve you better next time.
Fair
Fair The room had dust and hair on the floors, the bathroom wasn’t clean and there was unsightly water damage in the shower area. I ended up packing my things and checking out by 11:30PM, the same day I checked in, and drove home.
Business response:
Dear Guest, We are very sorry to hear about the inconvenience caused by this cleanliness issue, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!
Fair
Rooms are old, dirty and moldy Room was dirty, hallways smelled like sewer. Gross
Business response:
Dear Guest, We are glad to know that you liked our friendly staff. However, we apologise for your inconvenience regarding the cleanliness issue and the unpleasant smell. We will surely forward your valuable feedback to our housekeeping team for improvements. We hope to serve you better next time.
The location was great, price was affordable. A/C could be cooler. the a/c did not cool the room. the sink in the restroom did not drain well. it was close to our destination.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location and the price. However, We apologise for the inconvenience faced by you regarding these issues. We will surely forward your valuable feedback to our team for improvements. We are looking forward to welcoming you again soon.
Poor Hallways stunk do to over full garbage at each end of hallway my entire visit. Also room never cleaned Hallways had trash and debris on floor dirty towels outside of rooms for 3+ days just gross. Bugs everywhere pink mold on the shower head. You couldn't pay me to stay here again. The manager should be fired.
Business response:
Dear Guest, We are very sorry to hear about the inconvenience caused by this cleanliness issue, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!
it was really just a fair stay. the staff was not professional.. we had to get a a new ke every tim we left for th first two days….it sounded like someone was bowling above us all night… there was very loud banging on room next to us at midnight.. woke us up.. not very pleasant! the beds were comfortable.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to know that liked our comfortable bedding. Please accept our apology for the issues you encountered regarding the unpleasant sound. We will speak with our Maintenance team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.
It was an ok stay, we have been to much better La Quintas in different cities. There were cigarettes all over the parking lot and by one of the side entrances to the hotel. The side door by the swimming pool didnt close well. That evening after returning to our room the side door by the pool was propped open by a beer box. There was a roach in the bathroom. When we arrived they couldnt find our reservation in their system only in booking.com. At first said they did not have a room with 2 queen size beds like I had reserved. ... read more
Business response:
Dear Guest, Thank you for choosing us for your recent stay. We are glad you liked our breakfast. However, we apologise for the inconvenience faced by you regarding these issues. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better in the future.
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,193 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open tomorrow at 12:00 p.m.