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La Quinta Inn & Suites Waxahachie
- Hotels
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not good. We did not get the room that was advertised on line. The chair at the computer table was missing and I informed them and they never brought one up. I borrowed one from the conference room. The WiFi for the customers was never up for more than 30 minutes straight while we were there 5 days. I had to use my phone for a hot spot. Our room only got cleaned once while we were there. The location was great and the breakfast was passable.
Business response:
Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
I spoke with the manager about having five people in one room. He said it was no problem with the pull out couch and a r The common areas and the room had a bad odor. The entire property was very worn and needed updating. Convenient location.
Business response:
Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
do not want to comment as we did not stay We could not stay there due to standards of cleanliness.
Business response:
Dear Guest, Providing the highest level of hospitality is our number one priority. It is disheartening to read your opinion on our property's cleanliness. We apologize for the inconvenience you faced. Please let us know more about your experience so we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
Read before you book Bed are not comfortable they need to update beds. Light in the bathroom, not bright, had a bad smell when you came off the elevator. Also, the TV stand was broken and remote didn't want to work very well. The price should be less . Didn't like it at all
Business response:
Dear guest, Thank you for taking the time to share your feedback regarding your experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Fair The parking lot is a bad design. Elevator smelled like grease bad. The toilet leaked everytime we flushed. N breakfast open at 7am, that is stupid.
Business response:
Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
Bad
It was ok eventually. Breakfast couldve been better. We also were given a room with No working AC to begin with. Had to go back and forth to the lobby to get it straightened out. The breakfast was okish. They did not have coffee readily available. The breakfast didn't start on time. It was not hot I had to microwave it.
Business response:
Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
Disappointing Was a little dated and was a little more pricey then I expected. Location was easy to get to from the highway
Business response:
Dear Guest, We appreciate your recent stay with us and are delighted to hear that you enjoyed our location. Please share your thoughts and suggestions with us so that we can continue to improve our services and amenities to better meet your needs and expectations.
Poor Our room keys did not work. It took four to five times to get the door opened every time!! When we spoke to the clerk, they said the keys deactivate themselves if not kept in the sleeve. The noise level of people slamming doors all night was atrocious. The bathroom exhaust fan did not work. The bed was hard as a rock. There were crickets in the room!!! The whole place was not very clean.
Business response:
Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,392 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open at 12:00 p.m.