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La Quinta Inn & Suites Waxahachie
- Hospitality
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad Location Beds were like bricks and we had 2 rooms on separate floors and they were not willing to move them
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to know that you liked our convenient location. However, we apologise for the inconvenience faced by you regarding these issues. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better in the future.
Bad Staff inattentive. Bugs in room.
Business response:
Dear Guest, On behalf of our entire team, we regret that you had an unpleasant experience at our property. We sincerely apologize for the bug-related issues. We have shared this feedback with the concerned staff to take care of the pest problem. Hopefully, you will give us another chance next time you are in the area. Thanks for letting us know about your experience, your feedback will be used to implement changes.
Disappointing Smell of sewage in lobby and where breakfast was served. Found cokroach in dresser drawer. Asked for clean towels and to have trash emptied and they never showed up. Hot tub was broken and pool and grounds were dirty. Shower had no water pressure. Beds were comfortable
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to know that you liked our comfortable bedding. We are very sorry to hear about the inconvenience caused by the roaches and Cleanliness issues. Please note that your concerns have been passed on to the housekeeping team for improvement. We will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!
decent noisy and staff was a little unprofessional clean
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to know that you liked our clean room. Please accept our apology for the issues you encountered regarding the unpleasant sound and staff service. We will speak with our relevant team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.
Fair Old and have never had to pay a deposit before. Clean
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our clean room. However, we apologize for the inconvenience you had regarding the unexpected deposit. Please know that our team has listed all the policies and fees on the website. We regret you have missed same, during the time of booking. We hope to earn your business in future travels.
Fair
The staff was amazing. They worked as a team. The bed was uncomfortable and the rooms got warm at times during the night for some reason. Like mentioned above, wish the waffles was available. The staff was friendly, they helped each other and very professional. Also, the breakfast was great, only wish the waffle maker wasn't out of order
Business response:
Dear Guest, We are glad to know that you had a nice stay with us and liked our breakfast and friendly staff. We will surely forward your feedback to the relevant team for improvements. I assure you the best of the service on your future stays.
Disappointment in ,Texas Unfriendly front desk , condition of the room and the room supplies lacking. Was not welcomed and given any info on where things were located or when breakfast was available, any info about the pool, or even the location of the elevator we were to take to our room on the second floor. The room was a bit beat up. Paint gouges through out the room and an old spill on the wall next to the bed, gouges in the furniture. Only three hangars in the closet and the tiniest 2 bars of soap in the bathroom. There... read more
Business response:
Dear Guest, We are glad to know that you liked our convenient location. However, we apologise for the inconvenience faced regarding the few amenities in the room. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better in the future.
Very Poor ..Parking g, housekeeping. Nothing
Business response:
Dear Guest, Thank you for sharing your review. However, we apologise for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,193 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open tomorrow at 12:00 p.m.