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La Quinta Inn & Suites Waxahachie
- Hospitality
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing
Disappointing
glad to be out of there could be cleaner staff could be friendlier convenient location off freeway and next to stores and restaurants.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to know that you liked our convenient location. However, we apologise for the inconvenience faced by you regarding these issues. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better in the future.
I would not recommend and would tell that I would offer not to stay there if asked.. Room maid service was poor not every day. No one explained that towels would not refresh each day Bed would not be made daily nor trash removed daily. Nor coffee packets. The elevator flooring was coming out and a trip hassert. Kitchen was clean but cereal dispenser did not work. Location was good
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to know that you liked our check-in staff. However, we apologise for the inconvenience faced by you regarding these issues. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better in the future.
I book here pretty regularly and this stay was the most dissatisfied I’ve been. Cleanliness of room and bathroom Price and staff
Business response:
Dear Guest, Thank you for sharing your review. We are glad to know that you liked our friendly staff and the price. However, we apologise for your inconvenience regarding the cleanliness issue. We will surely forward your valuable feedback to our housekeeping team for improvements. We hope to serve you better next time.
second rate hotel Door to room did not open right, shower controls did not work, dirty tp in hair dryer bag, staff kicking of his shoes and laying on lobby love seat on the phone, elevator dirts and water damaged, when it ran out at breakfast good luck getting any more close to work
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to know that you liked our convenient location. However, we apologise for your inconvenience regarding the cleanliness issue. We will surely forward your valuable feedback to our housekeeping team for improvements. We hope to serve you better next time.
Disappointing I have stayed at this hotel many times through the years and it was a pleasant experience, nice staff, clean rooms, good breakfast items. This time the night staff was hard to understand. The second day our door keys didn’t work. There was hardly anything for breakfast just some cereal and coffee. We planned on staying two nights, but ended up leaving in the middle of the second night, because the person in the next room was playing his music very loud. We complained to the night person, more than once, but not... read more
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to know that you liked our convenient location. However, we apologise for the inconvenience faced by you regarding these issues. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better in the future.
Fair
Go elsewhere Cheaply constructed building. Noise from floor above my room just from people walking around. Pipe to shower loose in the wall, handle came off. Entry door crooked & left gap at bottom for noise from hallway. Expensive room for a building made of cardboard & paste. Mattress uncomfortable.
Business response:
Hi Ron, Appreciate you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We cannot change the past now however, I assure you that we will take appropriate measures to make our hotel room sound insulated. We also ensure to accommodate you with a room distant from the highway on your next visit.
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,193 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open tomorrow at 12:00 p.m.