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La Quinta Inn & Suites Waxahachie
- Hotels
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Furniture in room was stacked with dust, seemed bathroom was just wiped down and not cleaned correct The room was unclean I did not eat the breakfast as my room was not cleaned well so I thought the rest of service would be neglected too.
Fair
Disappointed in this LaQuinta, not worth the $400+ cost Missing basic items at breakfast like water, jelly & peanut butter. We were on the second floor. Poor wifi. 3rd floor was noisy & kids were running down the halls. Gym lights went out during workout. No towels or water in gym. Close to our events. Had breakfast options & a gym.
Business response:
We’re glad our location was convenient for your events and that you enjoyed having breakfast options and a gym available during your stay. We do apologize for the issues you experienced with the breakfast items, Wi-Fi connection, and noise disturbances from the upper floor. We also regret the inconvenience caused by the gym lighting, as well as the missing towels and water in the fitness area. Your comments help us identify areas that need more attention, and we will share them with our team to improve the overall guest expe... read more
Over priced for quality. Beds were worn out. Breakfast was no good. Hotel seem to be going down. Ac worked
Business response:
Thank you for your feedback. We’re glad to hear the AC worked well during your stay. We’re sorry the beds were not comfortable and that the breakfast did not meet your expectations. We also regret that the overall condition of the hotel gave you a disappointing impression. Your comments are important and will be shared with management as we continue working to improve our guest experience. We appreciate you staying with us and hope to have the opportunity to provide a better visit in the future.
The facility is not someplace I would readily go back to, main reason for that is the location and the overall status of Property seemed worn out a little bit…. The front sliding door was making horrible noises. The front desk staff when I arrived were not impressive. Good proximity of the major highways
Business response:
We’re glad our location near the major highways was convenient for your stay. We do apologize that parts of the property appeared worn and that the noise from the front sliding door affected your experience. We’re also sorry to hear that your arrival experience with the front desk staff did not leave a positive impression. Your comments are appreciated and will be shared with our team as we continue working to improve both the condition of the property and the level of service we provide. We hope to have the opportunity to w... read more
Poor
Glad it was short It was run down. The shower handle came off in my hand. The shower itself was full of rust stains and mildew in the corners. The door security latch was broken. The ac didn't help enough-the entire room just felt wet. The sheets on the bed felt soaked. The staff was amazing and helpful
Business response:
Thank you for sharing your feedback. We’re very glad to hear our staff was amazing and helpful during your stay. However, we sincerely apologize for the condition of your room and the maintenance issues you experienced. The concerns you mentioned regarding the shower handle, rust and mildew, broken security latch, and the uncomfortable humidity in the room are certainly not the experience we want for our guests. We also regret that the bedding felt damp and uncomfortable. Your comments are very important and will be shared w... read more
Disappointing Our bathroom had mold. The exhaust fan doesn't work. The hotel looked dirty especially out front. The breakfast was terrible.
Business response:
Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet expectations. We apologize for the condition of the bathroom, including the mold and non-functioning exhaust fan, as well as the cleanliness concerns you noticed around the property. We also regret that the breakfast experience was disappointing. Your comments are important and will be shared with our housekeeping, maintenance, and management teams so these issues can be addressed and improvements can be made. We appreciate you bringing thes... read more
Fair
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.8 star rating with 4,687 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open tomorrow at 12:00 p.m.