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La Quinta Inn & Suites Waxahachie
- Hospitality
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
very disappointed please call…. 816 916-8537 cockroaches dirtiest elevator I have ever seen outside trash was overflowing (Bad) moved me from the 1 floor to the third incidental charges. I don’t believe this is legal.
Business response:
Hi Maize, Thank you for the feedback on your recent stay with us. We are sorry to hear that you were unhappy with the cleanliness of our property. It is our goal to exceed the expectations of our guests. We are working with our housekeeping staff to prevent this from happening in the future. I hope that if your travels bring you back to the area that you will consider staying with us again.
Nada Nada Nada
Business response:
Hi Lopez, We are sad to see this low rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
pésima mala calidad de limpieza, personal rudo, ruidoso, perros ladrando por noche, pésimo. ubicación
Business response:
Hi Oscar, Glad you liked our convenient location. We are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have.
Fair
Absolutely terrible Place was disgusting, food wrappers not cleaned up, shower was nasty there was hair all over the bathroom. Just sorry excuse for a room Locations great and lady at the desk was very polite
Business response:
Hi Brad, Thank you for sharing your feedback. We are glad to know that you liked our convenient location and friendly staff. However, we apologize for the inconvenience faced by you regarding the cleanliness issue. We will surely forward your valuable feedback to our housekeeping team for improvements. We hope to serve you better next time.
I just wish my room was as nice as the hotel that I paid for. I didn’t like that we paid a lot of money for what was one of the best rooms in the hotel and then the sink in my bathroom has a slow drain, my shower sprouted water from not only the shower head but the spicket so the shower pressure was low, the air conditioner in the bedroom didn’t work. I called the front desk a couple hours after check in to have them send someone the next day and that person never showed up. I took videos of my bathroom because I was just so... read more
Business response:
Dear Guest, Glad to know that you were pleased with the friendly staff, delicious breakfast, and convenient location. However, we apologize for the inconvenience you faced . Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
Bad The room smelled if smoke and chemicals. I had to have windows wide open the entire time.. The staff were great
Business response:
Hi Michael, Glad you liked our friendly staff . However, we apologize for the inconvenience faced by you regarding windows and the smoke smell. We will surely forward your valuable feedback to our team for improvements. We will always ensure that we keep delighting you with our facilities and services.
Poor
I wouldn't stay there again. My bathroom had bugs. I told the staff 2 days in a row and had a picture of the bug. no compensation was made, just some excuse about homeless people that come in and bring in the bugs, which is curious since we were on the 3rd floor. Cleanliness was so so. no vent in the bathroom. coffee in the thermose was cold all three days and they kept using the same thermos instead of tossing it and replacing it with one that kept the coffee cold. the lobby entrance looked nice but the rooms were old. Remo... read more
Business response:
Hi Theresa, We are happy that you liked our friendly staff. We are sorry to hear about the inconvenience caused by the bugs and cleanliness issues. It is saddening for us that we are not meeting your expectations. Please note that your concerns have been passed on to the concerned teams. We will hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,193 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open tomorrow at 12:00 p.m.