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La Quinta Inn & Suites Waxahachie
- Hotels
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I may book with La Quinta, but I will never ever book with Booking.com again I had to pay for the room again because the card Booking.com gave them did not work. Bottom sheet was dirty, slept on top cover. Shower dirty/stained Convenient
Business response:
Thank you for sharing your feedback. We’re glad you found our location convenient. We sincerely apologize for the inconvenience you experienced with the payment process. We understand how frustrating it must have been to have to pay again because the card provided through Booking.com did not process successfully. We also apologize for the condition of the room, especially the dirty bottom sheet and the stained and unclean shower. This is not the level of cleanliness we expect for our guests. We take your concerns seriously a... read more
Room was nice. But the rest was very dirty could definitely use a deep clean ! The lack of options and what was there wasn't worth eating. Very very poor!
Business response:
Thank you for sharing your feedback. We’re very sorry to hear that our breakfast selection did not meet your expectations. We understand how disappointing it is when the available options are limited and do not provide a satisfying start to the day. Your comments are important to us, and we will share them with our team as we look for ways to improve the variety and quality of our breakfast offerings. We appreciate you bringing this to our attention and hope we can provide a much better experience on a future stay.
Bad
Fair The cleanliness I’ve been visiting this hotel for a few years wasn’t that bad! Need a serious upgrade mildew etc! I lik
Business response:
Thank you for continuing to stay with us over the years and for taking the time to share your feedback. We’re glad to hear that you have appreciated the cleanliness during your visits. We’re sorry that the condition of the property, particularly the mildew and need for upgrades, did not meet your expectations. We understand your concerns and agree that improvements are needed. Your feedback is valuable and will be shared with our management and maintenance teams as we continue working toward upgrading and improving the prope... read more
Underwhelming The rooms were not maintained well. Shower didn't drain, handle was broken, mold on the caulking, mold by the AC, and the flooring was bad in the bathroom. Breakfast options were limited and not very appealing The landscaping outside was inviting.
Business response:
Thank you for taking the time to share your feedback. We're glad you found our landscaping inviting. We're sorry to hear that your guest room did not meet your expectations. The maintenance issues you described, including the shower, bathroom fixtures, and signs of mold, are concerning and have been shared with our maintenance team for immediate attention. We also appreciate your comments about our breakfast selection, as guest feedback helps us identify areas where we can improve. We value your input and hope you'll conside... read more
Fair I didn’t like how there was someone else’s hair on the bathroom door and in the sink area I like how economic it was and how easy the check in process is
Disappointing Only clean rooms every 3 days. Had to go get towels ourselves. Had to throw trash away ourselves. Shower curtain didnt fit in shower so water went all over floor. Pillows suck. Didn't even try breakfast because everyone said terrible. Pool had hair and trash in it. When I pay for a room I expect to have all of above services good to exceptional, not poor like this hotel. If I would have known all of this I would not have paid a penny for this room. No much
Bad
Bad
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,792 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open tomorrow at 12:00 p.m.