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La Quinta Inn & Suites Waxahachie
- Hotels
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing
Average room, with worst room service I've ever seen. Zero room service, zero. We stayed 4 nights and had to ask for towels, etc. They appear to only service the rooms AFTER you leave. For the money, I expect at least fresh towels. Will never stay there again. It was an average hotel, nothing special. It was run down in areas. The floor was coming up in the elevator, looks like it hadn't been maintained. The room was okay.
Business response:
Dear Guest, Thank you for taking the time to share your feedback! We regret your stay with us was not up to your expectations. We apologise for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Bad Dog's Didn't eat there too many dog's
Business response:
Dear Guest, Maybe you were not aware but we are pet friendly hotel. Nevertheless, thank you for sharing your review. We hope to serve you better next time.
Fair They are trying to hire housekeeping and desperately need it. The facilities were hardly clean. The beds were hard as rocks. Staff was friendly and helpful, pool was nice.
Business response:
Dear Guest, We are glad to know that you had a nice stay with us and liked our friendly staff. However, We apologise for the inconvenience faced by you regarding these issues. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time. We are looking forward to welcoming you again soon.
terrible, will never stay there again they put us in someone else’s room and then treated us like a criminal when I told them there was someone stuff in the room, then tried to cover it up so the original room occupant wouldn’t know what happened. also the desk clerk was vaping in the lobby nothing
Business response:
Dear Guest, Thank you for taking the time to share your feedback! We regret your stay with us was not up to your expectations. We apologise for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Bad roaches in my room pool
Business response:
Dear Guest, We are very sorry to hear about the inconvenience caused by the roaches, pool service and Cleanliness issues. We are not meeting your expectations. Please note that your concerns have been passed on to the housekeeping team for improvement. We will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!
Possible Crooked Employee working Front Desk One of your employees, who worked the evening shift extorted money $15 in cash from me for requesting a cot. I had requested one when I booked the room the week prior. First she refused to provide me one then said I had to pay in cash. She refused to charge it to my room, room 308. We stayed Sunday night and checked out Tuesday morning June 19, 2022 thru June 21, 2022. Then she had ME push the cot to my room, 3rd floor, with no offer of assistance. I felt like I had done her a fav... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback! We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Poor I had two instances where I had to get maintenance to come spray for bugs. The sink and tub were clogged on two occasions. I love the front staff!! They are kind and welcoming!
Business response:
Dear Guest, We are glad to know that you liked our friendly staff. However, we apologize for the inconvenience faced regarding the cleanliness issue. We will surely forward your valuable feedback to our housekeeping team for improvements. We hope to serve you better next time.
Bad .We got charged for a rollaway bed ..we have been stay their at that hotel for a while now every time we go to visit. We have never been charged extra for a rollaway bed.. their is nothing posted on the website or a sing inside the hotel front desk about a 15.00 dollar charge extra for a rollaway bed. The lady at the front desk didn't even mentioned it. On top of that their was a buyer on the wall and a bug in the restroom in our room. We were about to go check out the elevator was broken their no signs say it was out of... read more
Business response:
Dear Guest, Thank you for sharing your review. However, we apologize for the inconvenience faced by you. We will surely forward your valuable feedback to our team for improvements. We hope to earn your business in future travels.
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,392 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open tomorrow at 12:00 p.m.