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La Quinta Inn & Suites Waxahachie
- Hotels
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
ok there are better hotels near by hotel had roaches phone did not work did not clean room daily bed was very nice very easy to get to lots of eating choices
Business response:
Hello, On behalf of our entire team, we regret that you had an unpleasant experience at our property. We sincerely apologize for the cleanliness and roach-related issues. We have shared this feedback with the concerned staff to take care of the problem. Hopefully, you will give us another chance next time you are in the area. Thanks for letting us know about your experience, your feedback will be used to implement changes.
Bad
It was disappointing, especially considering the price. Exorbitant price for what I got. Floors and bathroom had not been cleaned.
Business response:
Hi Damon, We are very sorry to discover that you were so disappointed with your room, and in particular with the cleanliness of it. We apologize for all of our short-comings, and we will ensure that our housekeeping team are fully briefed on your comments. We will ensure that higher standards are consistently maintained in the future. We would love the opportunity to be your host again, and to provide you with a better experience in the future.
I needed a place to spend the night and be close to where I was going in the morning. It would have There was something brown on the toilet lid and hairs. Trash under the cabinet in the bathroom. Tv controller did not work. Dog barking early in the morning. Location was convenient to get food and I was 2 minutes from where I needed to be the next morning
Business response:
Hi Barbara, Thank you for choosing to stay with us and taking the time to leave us your valuable feedback. We do sincerely apologize that your room did not meet your expectations. Please know your concerns will be communicated to the relevant departments so we can improve our future guests' experience. We hope you will give us another opportunity to host you when you are next in the area; we aim to provide every guest with a clean and comfortable stay.
very disappointed please call…. 816 916-8537 cockroaches dirtiest elevator I have ever seen outside trash was overflowing (Bad) moved me from the 1 floor to the third incidental charges. I don’t believe this is legal.
Business response:
Hi Maize, Thank you for the feedback on your recent stay with us. We are sorry to hear that you were unhappy with the cleanliness of our property. It is our goal to exceed the expectations of our guests. We are working with our housekeeping staff to prevent this from happening in the future. I hope that if your travels bring you back to the area that you will consider staying with us again.
Nada Nada Nada
Business response:
Hi Lopez, We are sad to see this low rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
pésima mala calidad de limpieza, personal rudo, ruidoso, perros ladrando por noche, pésimo. ubicación
Business response:
Hi Oscar, Glad you liked our convenient location. We are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have.
Fair
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,392 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open at 12:00 p.m.