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La Quinta Inn West Long Branch
- Hotels
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Manager was rude and unfriendly
Business response:
Hi, Tola. We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. ... read more
No comment Jacuzzi wasn’t hot The people didn’t clean up and charged me extra cause of playing music and stuff when it was barely anyone there smh I paid seven hundred and something dollars for just three days and only stayed two days because the people didn’t clean up the room smh but it is what it is won’t see me again NOTHING AT ALL
Business response:
As per our company policy which you signed at check-in we have a strike no party policy which you broke by having a party in the room. you was charged for the damages done to the room which my staff had to clean up. You didn't receive housekeeping service because you came to the desk and requested to not have service and placed a do not disturb sign on your door.
Poor
About as bad as it could bez According to website, the included breakfast was supposed to start at 6am. It didn’t start to close to 8am. The coffee was terrible and all they had to east was a jello like product and a danish in a sealed pouch. I never even thought of touching this. I will never stay here again and I hope future people do the same. Nothing
Business response:
Hi, Warren. Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.
Poor
Disappointing
Save Your Money Customer Service was rude, you can hear the passing traffic in your room, breakfast was of poor quality, and not accommodating to someone with food allergies, diabetes, or other health restrictions. In addition, it is in a space that you actually have to travel pass it and make a U-Turn to get to it. Finally, for the money that this hotel charges it is definitely not worth it. The bed were comfortable
Business response:
Hi, Rantangie. We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.
Poor
Fair Breakfast was poor options
Business response:
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our breakfast. Please do come see us again.
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 5,062 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.