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La Quinta Inn West Long Branch
- Hospitality
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Niet supermodern masr accomodatie voldoet Handdoeken en linnen had een grauwe kleur en waren wat dun. Het kingsize bed sliep heerlijk. Ontbijt was goed en variatie genoeg.
Business response:
Thank you for sharing your experience with us. We appreciate the input referring to our bed. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
Fair Room wasn’t cleaned on two separate occasions. Towels weren’t replaced on several occasions. No tea bags in the room at all (I don’t drink coffee). Person cleaning the room did not speak any English. Location
Business response:
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our location and comments about our towels. We hope to see you again in the future.
Very Poor The room was never cleaned before we arrived. The toilet and shower were disgusting. The sheets on the bed had stains and hair left behind from a previous guest. The mouse droppings along the wall of the room were a nice touch. A non smoking room smelled like an ashtray. There was no housekeeper on staff to clean the room and they would not move us to a different room. They sent an elderly gentleman to inspect room and he wiped toilet down with a wet rag and then used the same rag to wipe up the mouse droppings. He... read more
Business response:
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Okay It kinds smelled like cigarettes or incense. The room, pillows werent good at all. The bathroom door opened up into the mirror in the bathroom and the shower and tub were extremely outdated. I liked the staff they were very nice. I liked they had a pool and breakfast in the morning.
Business response:
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff and breakfast. Please do come see us again.
Perfect location but hotel itself could be better. Towels we received still had make up residue from previous person that used them it smelled like it was laundered but was still dirty, sink seamed clogged and water didn’t drain properly. Also the corner shelf caddy in the bathtub was broken. AC was turned on and it smelled like filter needs changing. Policy to pay in cash changed only excepted credit cards and when i asked staff why it was changed they couldn’t tell me reason or when policy changed. It was at a great locati... read more
Business response:
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
Poor Smell of mold mildew. Had to leave due to Key cards didn't always work. Staff yelling at each other causing a scene in front of guests.
Business response:
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Bom lugar Nada Tudo
Business response:
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
Good hotel with bad policies and personal. The staff was not friendly. The cleaning staff didn't have clean towels on time. The hotel charged $15 for every hour you want to check in early although the hotel was almost empty. The hotel is several miles from the beach with almost nothing around the hotel. The facility was clean, the rooms and the beds were large and comfortable.
Business response:
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
Okay
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 4,811 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.