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La Quinta Inn West Long Branch
- Hospitality
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Stay Away They had a bunch of criminals living in the hotel thru a halfway house program. This came from the actual felon that ate next to me!!! Nothing. Food was cold. Eggs were disgusting
Business response:
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
the worst staff could have been more friendly bathroom mold sink clogged bad paint on walls had to wait two hours for clean towels
Business response:
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Perfect choice for al There was quite a bit of noise from other guests but that is no fault of the management. Room was very nice and clean
Business response:
Thank you for sharing this honest review and feedback about our room. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
Very Poor They were not accommodating . The men I spoke to just dismissed my complaints. I will note recommend this hotel. Also, I will not be returning to this property.
Business response:
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our property. Please do consider us again on your next visit to the area.
Bad
Disappointing They messed up my booking and charged me for 2 rooms, the first which I was given hadn’t been cleaned, I then spent 10 days trying to speak to a manager who was always busy finally getting a refund but having to re-sight my issue to a different person each time I called who then didn’t seem to do anything about my refund. It was in the area I wanted to be
Business response:
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
Fair O aquecedor não regula a temperatura, o quarto não tem secador de cabelo. A cama é boa, confortável.
Business response:
Thank you for being a valued guest and for providing us the feedback regarding our hotel. We appreciate you taking the time to share your experience.
Okay Breakfast is very poor The location is good. Rooms are clean
Business response:
Guest satisfaction is our number one objective so we really appreciate the input regarding our location and your comments about our breakfast. We hope to see you again to deliver you with a 5 star experience.
Terrible Jacuzzi and staff The jacuzzi water was like warm. Their was cold water coming out of the jets in jacuzzi. The staff was rude to my boys. They watch you like your a criminal. I complained to the manager about the jacuzzi not being hot but Luke warm. The manager stated they do the minimal and could not change the water to be like and actual hot jacuzzi. The tempature in the area of pool and jacuzzi was cold as well. The bevages are $3.50 per soada tea or water. This place was over priced and staf was rude. I did not ... read more
Business response:
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 4,808 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.