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La Quinta Inn West Long Branch
- Hotels
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad The employee stole my credit card information
Business response:
This is a false accusation.
Bad This property was run down, dirty, smelled like sweat covered up with perfume. $317 to stay there, unbelievable!! Nothing
Business response:
Hi, Karen. Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.
Poor
Poor Cheap stained towels Location
Business response:
Hi, Robert. Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!
okay for a last minute trip. wouldn’t stay here again. They said there was breakfast but there actually wasn’t. got moved 3 different rooms before we got put into one that was acceptable. rooms smelt like smoke even with the no smoking policy and AC didn’t work. Customer service wasn’t good and didn’t try hard to accommodate us. location is the only good thing
Business response:
Hi, Larisa. We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations... read more
Poor NOTHING The staff was very very nonchalant and lack of safety is a serious problem here Well never say here again
Business response:
Hi, Eugene. We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations... read more
Bad
It was horrid Service, quality The staff was cold, not friendly, the room had one tiny bar of soap, I had to wait at the desk at checkout until my rook was inspected to be refunded the $250 security deposit, overall not a great experience
Poor The staff are very attentive and helpful, but the price of the hotel does not make up for what you receive. There were no glasses for water, no water to drink, it says it includes breakfast and it doesn't, they only serve coffee. A single bar of soap in the bathroom. And Booking.com doesn't make it better. I didn't like the experience There was an older man in the reception, for the night shift, he was so attentive and helpful. He is the only one reason to don't rate the hotel worse.
Business response:
On behalf of our entire staff, we thank you for your business and for your comments regarding our staff and your insights regarding our rate. Please do come see us again.
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 5,062 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.