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La Quinta Inn West Long Branch
- Hospitality
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Don't expect smiles. Front desk manners terrible. Wake up call never received! When advised there was no apology. Location to shopping
Business response:
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our location and your insights regarding our front desk. We hope to see you again to deliver you with a 5 star experience.
Básico con servicio mediocre Personal de recepción nada agradable, y no da ningún información. Tuvimos que preguntar al personal de limpieza (muy amable por cierto) cómo llegar al cuarto, dónde era el elevador, dónde era el desayuno, clave de internet, etc. Al hacer el checkout el día siguiente otra persona nos atendió con la misma mala actitud. No tiene elevador al piso dónde nos hospedamos. En la noche muy ruidosa. Ubicación bien. Desayuno sencillo pero completo.
Business response:
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
It was okay staying The girl that took care of us when we first walked in was super rude! I asked for one bed with a crib for my newborn baby and she threw the pack and play at me with the attitude like oh figure out on your own plus she made me pay extra because I wanted to check in early although on the booking website I said I wanted to check in early because of the baby. I like how clean the place was and the location was perfect for my family.
Business response:
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
Okay
La quinta Needs updating, rooms could be cleaner and beds definitely need better pillows. Size of room and beds were comfortable.
Business response:
We appreciate the time you have taken to bring to our attention your feedback with regards to our pillows and room. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
Bad never again in this place no class . Everything breakfast suck no people to serve no one speaks English in hallway no air conditioning. Just room .
Business response:
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our breakfast and your comments about our room. We hope you will return so that we can provide you an even superior experience.
Not happy The breakfast was minimal, and cold. The rooms were small. The cleaning people left our room open all day and didn’t close it and the response from the front desk was “ok” when we noticed earrings mossing Na
Business response:
Thank you for taking the time to share. We appreciate your feedback regarding our breakfast and your insights regarding our front desk. Please do come see us again.
Good no clean
Business response:
Thank you for sharing this honest review and feedback about our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Comfortable Difficult to get into tub without anything to hang on to, no rail, handle, darn near fell. That would require the F D to get me up again. Not safe at all. Scary! Room was pleasant. Ac needs the curtains not blowing the air directly on the bed. Leaves the rest of the room stuffy.
Business response:
We appreciate the time you have taken to bring to our attention your feedback with regards to our bed and comments about our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 4,811 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.