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La Quinta Inn West Long Branch
- Hospitality
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor Staff
Business response:
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff. We hope to someday have another opportunity to host your stay.
Okay
Poor Linen not changed...Keys deactivated daily in error... not enough towels...no variety with continental breakfast... Poor quality place. Ad does not represent place. Front door clerk Mariessa ( don’t recall her name. She’s Hispanic) demonstrates excellent customer service and the only pleasant part about the experience. There is a garbage police who knocks on your door daily for garbage and wet towels... ridiculous practice. Totally bombed with this selection trying to save $$. I learned my lesson.
Business response:
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
no coment nothing im very disappointed I have a extra 100 dolls charge and I don't know why I pay with a credit card and all the sudden there was and extra charge not good at all very very disappointed
Very Poor
Poor The room had always a humid smell, the breakfast was always the same, very poor option for breakfasts, the bathroom and the sheet they where not clean, and the last night they where no towels at all, it was hard to take a shower. The pool
Wasn’t very pleasant The personal needs a course of public relations that way know how to treat costumer at the front desk and who that’s The cleaning also need more improvement they even forgot to put liners in the trash cans and so towels The breakfast was very por need to improve it needs to be expanding trough 10 am the place is okay
Business response:
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our towels and breakfast. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
Conveniently close to the beach but not comfortable and not worth it for the money. Hard uncomfortable mattresses and flat lumpy pillows and the alarm clock in the room was preset for 6am which we couldn’t have known and woke us up! we woke up with sore necks and not enough sleep. Breakfast was Nothing special and none of the staff during breakfast speaks English. Close drive to the beach.
Business response:
Thank you for taking the time to share. We appreciate your feedback regarding our staff and breakfast. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
Worst experience...I was given a room for handingcap. And I did not sign for that
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 4,811 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.