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La Quinta Inn West Long Branch
- Hospitality
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Okay Dirty pillows, dirty sheets, dirty towels.
Business response:
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
Good The breakfast was not good at all.
Business response:
Thank you for sharing your experience with us. We appreciate the input referring to our breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Poor The hall way smells cigarettes.. I couldn’t understand the front desk worker .. very broken English
Business response:
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
Not good. The actual staff there is rude, and could careless about customer service and would never stay at this or any other hotel affiliated with wymdym. Staying with Marriott never can go wrong !!! Nothing
Business response:
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Terrible See above It must have changed management since last year. Only 2 towels in the room with 4 people had to sign for more towels which took 1/2 hour. Had to always ask for toilet paper. Which also took time. Never any pool towels and when I called the front desk and told them there were a lot of people in the pool they only would bring down 4. The breakfast was never stocked enough. No coffee had to wait a long time, 1/2 and 1/2 and milk sour. Only would put out a few sausages and eggs out at a time. The poor women wh... read more
Business response:
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our towels and breakfast. We hope you will return so that we can provide you an even superior experience.
Okay Horrible service over charged our card then took over 48 hrs to hear back from a manager
Business response:
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Disappointing El cuarto olía a cigarro. El persona poco amable. Mal desayuno. Las toallas estaban rotas. El peor hotel en que he estado en relación calidad-precio. Si vas a hacer la maratón de New Jersey, es el hotel a elegir por su ubicación, a 1km de la salida.
Business response:
Thank you for being a valued guest and for providing us the feedback regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
Fair but overpriced. sheets and towels were stained. bed linens had other peoples hair stuck in them. Bathroom wasnt clean. pool/ breakfast was great.
Business response:
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
Fair It was dark, poor lighting in hallways. Poor lighting at pool. Had to wait an hour for towels. Could go on and on.
Business response:
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our towels and pool. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 4,814 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.