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La Quinta Inn West Long Branch
- Hotels
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrible There was nothing to like honestly. They did not advertise things being shut down. No locking safe in the room. No hangers for clothes. The fridge barely worked. No free breakfast was served. We literally only slept there for a few hours. When it was brought to managers attention they did not seem concerned or even caring. They told us to contact booking.com and that there was nothing for the hotel to do. Booking.com is now saying they can’t offer anything that the property has to do so. It’s the run around and not ... read more
Fair The staff wasn’t kind or friendly, said there would be breakfast and pool but didn’t know there wouldn’t be until we got there
Business response:
Due to CDC guidelines all our amenities are closed. It is listed on the website.
For the price I paid there was nothing available not even a coffee what a joke Understandable that the pool and other facilities were closed but they could’ve disclosed that in email confirmation. There wasn’t even breakfast available and the staff were not very warm and friendly. Clean looking and newly updated place
Business response:
Thank you for your review and comments regarding our staff and your comments about our breakfast. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
Poor I didn't like having to pay full price when none of the facilities were available. The bed and pillows were nice.
Business response:
If you know about our prices, you are aware that in March we start increasing the rates and by this time (June) are rates are in the $200-300s range. Due to Covid-19 we have cut our rates down more than half, since we can't open any of our amenities.
The room was terrible I didn’t like anything it was horrible The property sucks. I didn’t have breakfast for 2 days and I pay for it. You guys should let me know before making the reservation.
Business response:
Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel is of the utmost importance to us; as we are learning how to adjust to the Covid-19 guidelines and follow requirements for social distancing. I hope our services and accommodations will exceed your expectations during your next visit!
Choose another hotel, I have stayed at this chain in other locations and this was disappointing This hotel is quite dated and not CLEAN. The face cloth in the room was DIRTY and towel was frayed with a hole. The staff (an entire family) was not friendly, welcoming nor helpful. Next time I am in the area I will spend the extra $30 and choose the Holiday Inn Express up the street. The ONLY positive thing about our stay was the low price!
Stay Away They had a bunch of criminals living in the hotel thru a halfway house program. This came from the actual felon that ate next to me!!! Nothing. Food was cold. Eggs were disgusting
Business response:
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
the worst staff could have been more friendly bathroom mold sink clogged bad paint on walls had to wait two hours for clean towels
Business response:
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Perfect choice for al There was quite a bit of noise from other guests but that is no fault of the management. Room was very nice and clean
Business response:
Thank you for sharing this honest review and feedback about our room. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 5,062 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.