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La Quinta Inn West Long Branch
- Hospitality
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not hsppy We had to wait over an hour to get checked in. Computers not working. Nothing was said or done to make us comfortable. No real apologies. We were exhausted It was a lovely fresh room
Business response:
Thank you for taking the time to share. We appreciate your feedback regarding our room. I hope that we will impress you with exemplary service during future visits.
Pleasant The staff seamed clueless, had trouble checking in kept telling me my card was denied the whole time the guy was entering the wrong number manually entering the wrong number then I got to the room and the door wouldn’t open because he didn’t activate the key during my stay I had to get me key reactivated twice. Also the pool they were using straight bleach not chlorine gone on one of my towels in it and change the color. My eyes were burning for hours. Clean, location,
Business response:
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and location. We hope to see you again to provide you with an exceptional level of service and hospitality.
Okay Damage deposit was taken out at check in.
Business response:
We appreciate the comments, especially with regards to your opinion of our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Exceptional Que no me disgusto nada Que me gusto todo
Business response:
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
N/A N/A The breakfast was ok the food could have been warmer, and better choices
Business response:
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our breakfast. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
not worth a penny I paid!!!! I had to call front desk twice at 12:30 am and 1 am because a large group of people were in back parking lot playing music from their car very loudly and sitting on beach chairs!!!!. Desk lady said what do you want me to do? Call police!!!! YEs you call or I will!!!! did not sleep!!! poor! too early after a sat night party!
Business response:
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Okay
The staff at front desk was amazing, they were very helpful. No towels, no service and bathrooms were dirty. Didn't have the breakfast, location was good.
Business response:
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
$100 deposit was not mentioned at booking or confirmation. Staff was not able to help. The chlorine in the indoor pool was so unbearable we could only be there for 10 mins. My little ones were unable to breathe
Business response:
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our pool. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 4,814 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.