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La Quinta Inn West Long Branch
- Hospitality
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Very Poor Customer service
Business response:
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our service. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
we will never recomend or stay at an l/q again they had no pet friendly rooms left. p/f was not mentioned on the booking.we were on our own to find a place to stay after an hour we found a Hilton that was p/f .it was vastly superior to any l/q we have stayed at. nothing
Business response:
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
not again
Business response:
Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
:-( Ise una revelación antes a esta y me la cancelaron luego el mismo día tuve q Rush aplicar para quedarme cuando llegue me pidieron 100 adicional a la oferta dinero q dijeron devolvería y aun no lo he visto. Nj
Business response:
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
QUEREMOS NOSSO DINHEIRO DE VOLTA POIS FOMOS AFRONTADOS NA HOSPEDAGEM Primeiramente para relatar que em função da grande nevasca que assolou a região leste, como estávamos nos dirigindo ao aeroporto JFK,, procuramos nos hospedar em um hotel próximo ao litoral, onde a neve é menor. Fomos instados pelo meu irmão, que reside nos Estados Unidos, a nos hospedar nessa rede hoteleira em função do ótimo atendimento que teve em Baltimore. Grande decepção!!! Quando nos dirigimos a recepção fomos muito mal atendidos pelo recepcionista. ... read more
Business response:
Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
For the most part good Carpet throughout the hotel was filty, shower wall grout was moldy
Business response:
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Very Poor
Disgusting The receptionist was not trained , the hotel is worn out , paint chipping off the doors , the bed linen is worn to threads , overpowering smell of chemicals in the room . I used the coffè in the room the first day but it was not replaced , so there was no coffee in the room after they. The Breakfast ! Ha ! What a joke ! There was 1 sausage there , the eggs were all gone ,no scrambled or boiled so I decided to have some cereal , there were three containers, two were empty , so I had the one that was left then found... read more
Business response:
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 4,814 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open tomorrow at 12:00 p.m.