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La Quinta Inn West Long Branch

3.2

About this business

Location details

109 NJ-36, West Long Branch, NJ, 07764, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.24,814 reviews
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Ozorio's profile image
Ozorio 
6 years ago

TERRIVEL NADA ABSOLUTELY NOTHING ! Absolutamente nada foi bom na minha hospedagem. A piscina nao estava funcionando, estava em manutencao. Aluguei um apartamento que o hotel dizia ter uma cozinha completa, na verdade tinha fogao, mas nao tinha utensilios basicos como: faca, garfos, colheres, panelas, ou seja uma cozinha inutil. Por ultimo o pessoal que trabalha no hotel, chefe das camareiras extremamente mal educada e incoveniente. NUNCA MAIS ME HOSPEDO NESSE LUGAR !!! Absolutely nothing was good during my time in this hotel... read more

Business response:

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business. 

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Jersn 
6 years ago

Fair I was charged a smoking fee of $250, although there was no smoking INSIDE the room. The smoke detectors never went off, which were located right in the center of the room, which would indicate smoking in the room. I received a call 3 hours after i checked out indicating i was being charged that fee. Cleanliness 

Business response:

I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken. 

Roseane's profile image
Roseane 
6 years ago

Péssima Banheiros muito sujos 

Business response:

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience. 

Anonymous's profile image
Anonymous 
6 years ago

Poor If I could, I would ask my Money back. Worst experience ever. Dirty!! Never been to this kind of a dirty place. Only OK thing was that staff are friendly. Stinky place!! Staff are fine 

Business response:

We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience. 

Yufei's profile image
Yufei 
6 years ago

Not too comfortable place to rest Did not try hard to pleased the guests The Guest claim that the bed are too hard, and the breakfast too limited selections. 

Business response:

To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our bed and breakfast. Your voice is very valuable to us and we hope you will return on your next travels. 

Lori's profile image
Lori 
6 years ago

Okay 

Helen's profile image
Helen 
6 years ago

Okay 

Ahmed's profile image
Ahmed 
6 years ago

Fair Your staff at the front desk are beyond terrible. Very very rude, unwelcoming, poorly-dressed. 

Business response:

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business. 

Dr's profile image
Dr 
7 years ago

Very Poor Expensive crack hotel. Crazy people knocking on our windows to get in. Do not go here. Management are just clueless. Left behind things. Two hours only passed and sketchy house keepers probably stole them. Worse la quinta I have ever been to. Disgusting bath tub with yellow stains. Nothing 

Business response:

Thank you for taking the time to share. We appreciate your feedback regarding our tub. We hope you'll return someday to see how we are continuously improving in order to better serve our guests. 

Frequently asked questions about La Quinta Inn West Long Branch

How is La Quinta Inn West Long Branch rated?

La Quinta Inn West Long Branch has a 3.2 star rating with 4,814 reviews. 

When is La Quinta Inn West Long Branch open?

La Quinta Inn West Long Branch is closed now. It will open tomorrow at 12:00 p.m.