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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it.
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Our stay was nice...bed was nice, room was clean, no worries that things might not be sanitized. My problem w/the property was the check in/out procedures. You had no one at the Lady Luck counter. We had to go two blocks to get to a check in counter that was located at a totally other casino, and there was a line there (I was number nine in line) with one poor soul checking us in as we social distanced ourselves! After driving several hours, a two block hike was not how I wanted to end my day! Check out was a bit easier, bec... read more
Business response:
Hello, texasteacher. Thank you for your message. Our two towers are a distance apart and we do apologize you had to walk from one casino to the other to check-in and check out. We look forward to seeing you again, and we hope you give our hotel another chance.
Great time in the mountains! Fantastic stay and super friendly staff!
Business response:
Thank you for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
Business response:
Thank you for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
Business response:
Thank you for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
Business response:
Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.
Business response:
Thank you for taking the time to review us, and of course for the great score. We look forward to your next trip, good luck
They were busy with helping everyone in line, and they were very patient. Very happy with the service ❤️ and always willing to help me with my concerns. thanks for making me feel welcome!
Business response:
Thank you! We’re always very grateful when our guests let us know that we’ve knocked it out of the park on customer service. We know there are many choices when it comes to gaming in Black Hawk therefore we’re honored that you chose the Isle/Lady Luck to visit. This great score will be shared with our team members so they can be reminded that their hard work is appreciated by wonderful guests like you!
Business response:
Thank you for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
I reserved a room at the Lady Luck Casino Hotel. It is connected to another casino hotel (The Isle) by a parking garage. This would usually be a plus for me, however, when I went to check in it became a pain. Unknown to me, when you stay at the Lady Luck, you check in at the desk located in The Isle. I parked at the entrance of Lady Luck, but had to walk about four blocks to check in at the Isle. Also, I couldn't find a luggage cart, and since I didn't actually get to my room until almost midnight, there wasn't any staff to ... read more
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Two examples would be that We've recently increased our front desk staffing levels after the COVID pandemic depleted this department. Also we will very soon be replacing all of our hotel room door locks to improve ... read more
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 4.3 star rating with 7,322 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.