Lady Luck Casino Black Hawk

Victoria 

on Booking.com

a year ago

I WANT A REFUND!!! Got there at 830 pm room wasn't ready. Was told to leave my email they will contact me when ready. Never received an email!! Went back to counter no one was there. Went back again and there was a sign that said closed!!! Now it is 3am and I NEVER got a room. Had to stay up all night because we couldn't find anyone to help us! I want a refund! I paid $110 dollars for absolutely nothing!! Please contact me about a refund! I have emailed the company and the hotel and again no one has responded back! And this ... read more

Tracy 

on Booking.com

a year ago

Very Poor 

John 

on Booking.com

a year ago

Fair 

Ambreen 

on Booking.com

a year ago

Would never recommend this hotel Walked into an unclean room- directions were awful to locate the room Absolutely Nothing 

Charlotte 

on Booking.com

a year ago

Looking for Cheap and No English Hotel YOU have come to the perfect place Rude and Extremely Racist, Housekeeping ENTERS UNANNOUNCED SPEAKS NO ENGLISH, restaurant is also serving food from a can and ALSO NO English speaking Located in the Beauty of Colorado mountains 

Anonymous 

on Booking.com

a year ago

Good value average service. The staff at reception could do better. The room was spacious and clean. 

H 

on Booking.com

a year ago

Bad The staff were mean and didn't care . 

Queen 

on Booking.com

a year ago

Bad I was denied check in not refunded 

Michael 

on Booking.com

a year ago

Poor See above Remote for tv rattled & I got it to work in the evening, would not work in the morning. Bathroom sink was coming apart from the countertop. Stickies on full length mirror. Toilet lid would not stay up.