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Lon Smith Roofing & Construction
- Roofing
- Fort Worth, TX
About this business
Fort Worth roofing company, Lon Smith Roofing is one of America's Top 25 roofing companies and has been serving the Dallas Fort Worth Metroplex for over 44 years. From our humble Fort Worth beginnings in 1974, we have grown our company with the simple formula of a “Commitment to Excellence”. Our founder, Lon Smith, believed that "No matter how good we are…we can always do better". That legacy of “Commitment to Excellence” survives today. Lon Smith Roofing is committed to providing the finest Forth Worth and Dallas roofing pr... read more
Location details
904 East Waggoman Street, Fort Worth, TX, 76110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
QUICK SERVICE AND NICE JOB OF CLEAN UP.
THEY DID GOOD WORK, BUT DID NOT SHOW UP THE FIRST TIME AS PROMISED. THEY MISCALCULATED THE FINAL BALANCE AND I CAUGHT THE MISTAKE AND HAD TO GO TO THEIR PLACE OF BUSINESS AND MAKE IT RIGHT.
THEY COMPLETED THE JOB IN ONLY ONE DAY. COST WAS MINIMAL BECAUSE THEY DIDN'T HAVE TO REPLACE THE WHOLE ROOF.
THEY COMMUNICATED THE BEST TYPE OF ROOF FOR MY NEEDS AND EXPECTATIONS OF WARRANTY. THEY ARE VERY KNOWLEDGEABLE REGARDING THEIR PRODUCTS.
WORKERS WERE FRIENDLY AND WORK WAS DONE IN A TIMELY MANNER. WE WERE PLEASED WITH THE FINISHED PRODUCT.
Pathetic. Here's a few pictures, which I sent to the CEO, along with many others. I doubt the CEO even saw those pictures since all the correspondence I got back was a form letter, which shows how they handle customer service. I chose Lon Smith due to their high ratings and recommendation from our State Farm agent, but if you get the crew who did mine, you will be sorry.
3 day job took a month to finish/repair very poor workmanship. I personally had to find, point out defects.
A 3 day job became a month long ordeal. The roofing crew did a very poor job. Numerous areas where no felt/tar paper installed. I personally had to point it out to the inspector. Several return repairs had to be made some requiring the entire day. Flashing around my chimney had to be completely redone. Never was there a follow up from the Lon Smith sales persons. Additionally there was considerable damage to landscaping and front yard.
Lon Smith did not meet any of our requests. They insisted on roofing during July 4th and the quality was terrible. Remnant looking shingles that sand constantly and we have a pool close to the house. Lon Smith did not remove the old roof paper and this particular roof was over 13 years old. They put the Lon Smith paper, in a sloppy fashion, over the top of the old and never looked at the deck despite the fact that we have water damage on the ceiling in two areas of our home, and we repeatedly asked the inspector to do so. Th... read more
Frequently asked questions about Lon Smith Roofing & Construction
How is Lon Smith Roofing & Construction rated?
Lon Smith Roofing & Construction has a 4.7 star rating with 1,473 reviews.
When is Lon Smith Roofing & Construction open?
Lon Smith Roofing & Construction is closed now. It will open tomorrow at 8:00 a.m.