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LOTTERIA Fullerton

3.8

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Location details

150 W Orangethorpe Ave, Fullerton, CA, 92832, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
3.8746 reviews
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Ryan C.'s profile image
Ryan C. 
rating
2 days ago

Muscled up, US-fied Lotteria burgers resembling something close to Habit or Carl's Jr. Unless you are or have been a fan of this franchise not too much will stand out and bring you back. The Korea desserts (bingsu) were a nice touch tho. One minus star for the workers who never greeted and didn't want to engage throughout the visit. 

Will S.'s profile image
Will S. 
rating
3 days ago

First off I want to talk about how clean it is here. Their management was extremely friendly and makes guests feel very welcome. Staff suggested their lunch specials and recommended that their onion seasoned fries were popular. They weren't wrong!! Excellent service!! Would return again. 

Business response:

Hi, Will. Thank you so much for leaving us a stellar review! 

Kani Y.'s profile image
Kani Y. 
rating
a week ago

Between 4 of us, we tried mostly the whole menu. The fries I thought were pretty good. The Bulgogi burger was ok. The shrimp burger I actually liked. The Teri burger I thought was actually good. The bingsu was just ok. There was plenty parking when we went and the place was also very clean 

Business response:

Trying almost the whole menu is the best way to do it. Glad the fries, shrimp burger, and Teri burger were standouts for you, and that you found the place clean with easy parking. 

Kevin T.'s profile image
Kevin T. 
rating
2 weeks ago

Finally found the time to visit LOTTERIA and my partner and I were excited to try the original K-Burger concept fast food. Comparing them with classic American style concept burgers is fascinating. We ordered 4 shrimp burgers, shake it nuggets (onion seasoning), and shake it fries (cheese seasoning), all to share and our order came out pretty quickly. Pretty efficient with the speed. We also noticed 3 self ordering kiosks but they were all offline. Interior is pretty clean and spacious, plenty of tables indoor and outdoor ... read more

Business response:

Hi, Kevin. Your feedback is highly appreciated. Thank you for the review! 

Dalenna D.'s profile image
Dalenna D. 
rating
2 weeks ago

Decided to go through the drive thru to try a couple of things on a whim. Pleasantly surprised by the amount of options! Had the bulgogi burger and shrimp burger. Bulgogi flavor def was established by the sauce. Can't have it without it. And the shrimp burger honestly reminded me of a Filet-o-Fish from McDonald's - very mild. I did enjoy that both items were relatively light and not greasy! 5 stars for stellar service in a drive-thru btw. Scarlet was amazing and when I told her I was driving to LA with the burgers she hel... read more

Business response:

Hi, Dalenna. We appreciate the kind words and are glad we could provide you with a positive experience! 

Joseph T.'s profile image
Joseph T. 
rating
2 weeks ago

Tried their bing su today! 4/5 Chicken sandwich 3/5, it was aright. I will probably stick with the beef rice bowl or shrimp burger instead. Service 4/5 Ambiance 4/5 

Business response:

Thanks for sharing your feedback, Joseph. We're glad you enjoyed the bingsu, service, and ambiance, and we appreciate the honest take on the chicken sandwich. It's tough to top the shrimp burger or beef rice bowl—we'll be ready with those favorites on your next visit! 

Luke L.'s profile image
Luke L. 
rating
3 weeks ago

Lotteria is the biggest burger chain and the first hamburger quick-service restaurant (1979) in South Korea and this is the first U.S. location. There was a lot of hype when this spot first opened, but the hype has died down and I did not have to wait in line during my recent visit. [Parking]: There is a drive-thru lane, but the fast food spot is located in a large plaza so parking was not an issue. [Ordering]: I placed my order via one of two kiosks and in less than five minutes I received a text message stating that my o... read more

Business response:

Thank you for the detailed review, Luke. We’re glad the kiosk ordering process was fast, but we hear you regarding the disconnect at the pickup counter and the issue with bun texture. We're actively addressing communication between our text notification system and counter staff, as well as reviewing kitchen assembly for better quality control. Your feedback is very helpful as we continue refining our operations at our Fullerton location. 

Hanna R.'s profile image
Hanna R. 
rating
3 weeks ago

Food is pricy and is a hit or a miss. The regular shrimp burger didn't taste crispy as they market it, but the double shrimp buger was crispy with pickles which made it taste so much better. Their shake it fries are so small for $3.79 but the cheese one is pretty good so I'm torn. Service can be a hit or a miss. The male worker is very kind and friendly. 

Business response:

Hello Hanna, Thank you again for taking the time to update your review. We really appreciate your understanding and your feedback. We’re glad to hear you enjoyed the double shrimp burger and cheese Shake It Fries, and we also appreciate your honest comments regarding the regular shrimp burger, portion size, and service consistency. Your feedback has been shared with our team as we continue working to improve both our food quality and overall guest experience. We hope to welcome you back to LOTTERIA Fullerton again soon. 

April D.'s profile image
April D. 
rating
3 weeks ago

Jesse gave us seriously great service today, the kind you don't expect at a chain spot. I run a small cabin resort myself, so I know good hospitality when I see it, and Jesse nailed it. Warm, attentive, on top of everything. I almost never write reviews but had to give this guy a shoutout. Thanks, Jesse! 

Business response:

Hi, April. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about LOTTERIA Fullerton

How is LOTTERIA Fullerton rated?

LOTTERIA Fullerton has a 3.8 star rating with 746 reviews. 

When is LOTTERIA Fullerton open?

LOTTERIA Fullerton is closed now. It will open at 10:00 a.m.