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150 W Orangethorpe Ave, Fullerton, CA, 92832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Decided to go through the drive thru to try a couple of things on a whim. Pleasantly surprised by the amount of options! Had the bulgogi burger and shrimp burger. Bulgogi flavor def was established by the sauce. Can't have it without it. And the shrimp burger honestly reminded me of a Filet-o-Fish from McDonald's - very mild. I did enjoy that both items were relatively light and not greasy! 5 stars for stellar service in a drive-thru btw. Scarlet was amazing and when I told her I was driving to LA with the burgers she hel... read more
Business response:
Hi, Dalenna. We appreciate the kind words and are glad we could provide you with a positive experience!
Tried their bing su today! 4/5 Chicken sandwich 3/5, it was aright. I will probably stick with the beef rice bowl or shrimp burger instead. Service 4/5 Ambiance 4/5
Business response:
Thanks for sharing your feedback, Joseph. We're glad you enjoyed the bingsu, service, and ambiance, and we appreciate the honest take on the chicken sandwich. It's tough to top the shrimp burger or beef rice bowl—we'll be ready with those favorites on your next visit!
Lotteria is the biggest burger chain and the first hamburger quick-service restaurant (1979) in South Korea and this is the first U.S. location. There was a lot of hype when this spot first opened, but the hype has died down and I did not have to wait in line during my recent visit. [Parking]: There is a drive-thru lane, but the fast food spot is located in a large plaza so parking was not an issue. [Ordering]: I placed my order via one of two kiosks and in less than five minutes I received a text message stating that my o... read more
Business response:
Thank you for the detailed review, Luke. We’re glad the kiosk ordering process was fast, but we hear you regarding the disconnect at the pickup counter and the issue with bun texture. We're actively addressing communication between our text notification system and counter staff, as well as reviewing kitchen assembly for better quality control. Your feedback is very helpful as we continue refining our operations at our Fullerton location.
Food is pricy and is a hit or a miss. The regular shrimp burger didn't taste crispy as they market it, but the double shrimp buger was crispy with pickles which made it taste so much better. Their shake it fries are so small for $3.79 but the cheese one is pretty good so I'm torn. Service can be a hit or a miss. The male worker is very kind and friendly.
Business response:
Hello Hanna, Thank you again for taking the time to update your review. We really appreciate your understanding and your feedback. We’re glad to hear you enjoyed the double shrimp burger and cheese Shake It Fries, and we also appreciate your honest comments regarding the regular shrimp burger, portion size, and service consistency. Your feedback has been shared with our team as we continue working to improve both our food quality and overall guest experience. We hope to welcome you back to LOTTERIA Fullerton again soon.
Jesse gave us seriously great service today, the kind you don't expect at a chain spot. I run a small cabin resort myself, so I know good hospitality when I see it, and Jesse nailed it. Warm, attentive, on top of everything. I almost never write reviews but had to give this guy a shoutout. Thanks, Jesse!
Business response:
Hi, April. Thanks for taking the time to share your positive experience. We truly appreciate it!
Delfino always welcomes customers with a bright smile and a cheerful "안녕하세요!" He is very friendly and always helps with orders quickly and efficiently. Thanks to his kindness, I had a great experience at Lotteria and really enjoyed my delicious shrimp burger! Thank you, Delfino, for always making customers feel welcome!
Business response:
Hi, Jeongyeon. We are thrilled to learn that you had a positive experience with us!
Delfino always welcomes customers with a bright smile and a cheerful "안녕하세요!" He is very friendly and always helps with orders quickly and efficiently. Thanks to his kindness, I had a great experience at Lotteria and really enjoyed my delicious shrimp burger! Thank you, Delfino, for always making customers feel welcome!
Business response:
Hi, Jeongyeon. We are thrilled to learn that you had a positive experience with us!
THey recently had their 1 year anniversary and are running crazy specials. I only ever order 2 things here. The shrimp burger and the shake fries. Super excited that CA actually gets this store. Had this in asia and honestly wished we had something like this here. On a typical day, there shouldn't be a long wait or a wait at all. It's never empty but never crazy busy either - only when they when had their grand opening and 1 year anniversary. There are other unique items to try like the bimbimbap burger- seems messy though. ... read more
Business response:
Hi, Pauline. Your feedback is highly appreciated. Thank you for the review!
Ever since I heard about the opening of Lotteria in Fullerton, I had been wanting to check it out. Their menu has a distinctly Korean twist, making it an interesting alternative to the more familiar burger chains in California. I am super glad that my partner and I finally decided to make the drive there. Between the two of us, we shared four Shrimp Burgers, an order of Shake It Fries, and an order of Shake It Nuggets. For the fries and nuggets, we tried both the cheese and onion seasoning packets. The portion sizes turned ... read more
Business response:
Hi, Karen. We appreciate the kind words and are glad we could provide you with a positive experience!
LOTTERIA Fullerton has a 3.8 star rating with 772 reviews.
LOTTERIA Fullerton is open now. It will close at 10:00 p.m.