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LOTTERIA Fullerton

3.5

About this business

Location details

150 W Orangethorpe Ave, Fullerton, CA, 92832, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
3.5581 reviews
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Eric C.'s profile image
Eric C. 
rating
a month ago

To be fair my experience was probably a 3.5 , came here and since I had to charge my Tesla this location was a plus! Walking in, I went directly to the restroom. There was a combo code and somebody from staff just told me the code right away which I thought was nice. The restaurant in general was very clean. The staff was cleaning and you can tell they really tried, that being said when I got my cup directly from the staff, there was an ant on it I asked her to replace it no big deal it happens. Moving onto the food, the... read more

Business response:

Thank you for taking the time to share your detailed feedback, Eric! We're glad to hear that you found our restaurant very clean and appreciated our staff's helpfulness with the restroom code. We sincerely apologize about the ant on your cup - while we're grateful you understood it happens, we know how important cleanliness is and will continue working hard to prevent these issues. We're pleased you enjoyed the quality of our burger meat, though we're sorry the temperature wasn't quite right and that our fries didn't meet yo... read more

Bum K.'s profile image
Bum K. 
rating
a month ago

The food was amazing 10/10 all around. I had the bulgogi and both variations of the fries. Funny enough. If you have the chance definitely check it out! This is the best place I tried so yummy, the most delicious smash burger in town. Impeccable service, ambience is quite very humble and welcoming atmosphere. 

Business response:

Hi, Bum. Your feedback is highly appreciated. Thank you for the review! 

Joon J.'s profile image
Joon J. 
rating
a month ago

shrimp burger is so delicious! The fries are crispy. Best burgers in Fullerton!. This place never lets us down rain or shine. Everything on the menu is amazing. 

Business response:

Hi, Joon. Your feedback is highly appreciated. Thank you for the review! 

Wendy K.'s profile image
Wendy K. 
rating
a month ago

The sweet and savory bulgogi sauce, the juicy patty, and the soft bun all came together perfectly. I like their korean style bulgogi burger. My daughter love prefer their shrimp burger and fries I wonder how their fries so crispy 

Business response:

Hi, Wendy. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Grace H.'s profile image
Grace H. 
rating
a month ago

My previous review was solely based on wait time. Now that I tried it, I am updating my review based on food and experience. Decided to get their shrimp burger and bibimbap burger. Initially, I thought it was a bit pricey but after having tried it, I would say it's worth the price because of its large portion. Food came out pretty quickly and was very impressed by the speed. Customer service wasn't really there. You order using the kiosk. I knew what to order because I was familiar with the menu so no problem for me. Howev... read more

Business response:

Hi Grace, I’m really sorry to hear about your experience. We appreciate your feedback and understand your concerns regarding the wait times. Please feel free to reach out directly with more details so we can address this issue. Thank you for sharing your thoughts. 

Robin K.'s profile image
Robin K. 
rating
a month ago

Lotteria sounded pretty solid but when you get there, the available food choices are limited. I got the shrimp and bulgogi one, but shrimp tasted better. Lines are not packed anymore, and you can order within 5-10 minutes 

Business response:

Hi, Robin. We are thrilled to learn that you had a positive experience with us! 

Son N.'s profile image
Son N. 
rating
a month ago

Got the Shrimp Burger and the Fries with Cheese Powder. Would give the shrimp burger a 3.5/5. It's a good burger but had no wow factor that would convince me to be happy with how much it cost. The fries with cheese powder was great! Reminded me of potato corner at the mall. Service was great for me! The cashier was really sweet and always smiled. I went this past Wednesday night. 4/5 rating for service. Ambiance was a low 2.5/5 mainly for the front cleanliness and restroom cleanliness. 

Business response:

We highly appreciate for detailed feedback you provided, and we acknowledge those based on your experience at LOTTERIA Fullerton. We are gratified to learn that you found our fries with cheese powder to your liking and that our cashier provided amiable service. However, we regret that the cleanliness of our front area and restrooms did not meet your standards. Furthermore, we acknowledge your concerns regarding the value of the shrimp burger. We are committed to addressing these issues and ensuring a more satisfactory experi... read more

Sophie S.'s profile image
Sophie S. 
rating
a month ago

I had to wait until the hype died down a bit to even attempt this place. The lines were HOURS long up to a month after opening, and I guess people learned what Koreans in South Korea already knew: this place is no different than any burger joint we already have here in SoCal. Now, I do admit their Shrimp Burger was tasty, but the two times I have been here the actual bun had been cold. Its like they took it out of the bag and just prepped it like that, no pit stop at any grill. The Bulgogi Burger did have a tiny bit more fla... read more

Business response:

Thank you for your feedback, Sophie. We acknowledge your concerns regarding the temperature of the buns and appreciate your candor regarding wait times and pricing. We are sorry to hear that the buns were not adequately warmed during your visits, as we recognize their impact on the overall dining experience. We are pleased that you enjoyed the flavor of the Shrimp Burger and found the Bulgogi Burger to be satisfactory. We are committed to ensuring that our preparation standards align with your expectations during future visi... read more

Joon J.'s profile image
Joon J. 
rating
2 months ago

The Lotteria shrimp burger is having a crispy, firm breaded shrimp patty and a tasty sauce, often compared to a mix of tartar and Thousand Island dressing with a good texture. Great food!! 

Business response:

Hi, Joon. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about LOTTERIA Fullerton

How is LOTTERIA Fullerton rated?

LOTTERIA Fullerton has a 3.5 star rating with 581 reviews. 

When is LOTTERIA Fullerton open?

LOTTERIA Fullerton is closed now. It will open at 10:00 a.m.