LOTTERIA Fullerton

3.5

Fast Food
Fullerton, CA

About this business

Restaurants Fast Food

Location details

150 W Orangethorpe Ave, Fullerton, CA, 92832, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 10:00 p.m.
Tue	10:00 a.m. to 10:00 p.m.
Wed	10:00 a.m. to 10:00 p.m.
Thu	10:00 a.m. to 10:00 p.m.
Fri	10:00 a.m. to 10:00 p.m.
Sat	10:00 a.m. to 10:00 p.m.
Sun	10:00 a.m. to 10:00 p.m.

3.5581 reviews

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Cindy S.

2 months ago

Lotteria: The US Hype Didn't Meet the Bite It's funny that I hadn't even heard of Lotteria while living in Korea, yet the hype for this new US location was absolutely crazy! We decided to share the Bulgogi Burger and a "special" burger that came on rice buns. The verdict? It was just okay--definitely nothing to write home about. Now, after trying the American version, I've heard from several people that the original Korean Lotteria is much, much better. I'm already looking forward to trying the authentic local flavors next... read more

Business response:

Thanks so much for stopping by and sharing your thoughts, Cindy! We really appreciate your honest feedback about the Bulgogi Burger and rice bun burger. It’s always helpful to hear what didn’t quite hit the mark. We totally get that it can be a letdown when something doesn’t live up to the buzz. And good call on the fry seasoning packets, we’ll make sure to explain them better next time. Your feedback really helps us improve, and we hope to give you a better experience on your next visit!

Laurent L.

2 months ago

Lotterria is great for what it is. Ultimately it's not fine dining. It's fast food. Like McDonalds but Korean. If you're expecting fine dining, go somewhere else. We ordered a fried shrimp burger, beef bulgolgi burger, and bulgolgi fries. Everything tasted as fast food would. But the fun of it was that there were Korean kicks to everything. I don't think I'd come back often as I'm not really into fast food. However if I wanted fast food, it's nice to have a Korean-ified option. I wish there were more Lotterrias. The family... read more

Business response:

Hi, Laurent. Your feedback is highly appreciated. Thank you for the review!

Jasmine Z.

2 months ago

THANK GOODNESS I didn't wait in the 2 hour line when this place first opened! Now that the hype has died, there isn't much of a wait so the time from ordering to getting the food was very quick. Tried the shrimp burger combo. Unfortunately, it didn't quite meet my expectations. There were some shrimp bits in the burger but it wasn't very crispy and didn't feel freshly fried. The burger was also a little soggy from how much sauce there was on the patties. Eating it made me really crave the Bopomofo walnut shrimp burger since... read more

Business response:

Thank you for your feedback, Jasmine. We really appreciate you taking the time to share your honest experience with us. We’re sorry to hear that the Shrimp Burger didn’t meet your expectations with the lack of crispiness and the sogginess from the sauce, and that the onion powder on the fries was too sweet for your taste. We’re glad the service was quick and that your friend enjoyed the Bulgogi Burger with rice patties. We’ll keep working to improve our food quality and hope to welcome you back soon.

Francine T.

2 months ago

Lotte has such a slick and efficient setup -- their drive-through is super smooth and makes grabbing food or drinks so easy! The service is always quick, friendly, and consistent. I got my order delivered once too, and it came fast and fresh. Everything about Lotte feels well-run and convenient -- perfect for when you're on the go but still want great quality. Definitely one of my new favorite stops!

Business response:

Hi, Francine. We appreciate the kind words and are glad we could provide you with a positive experience!

Jonathan Z.

2 months ago

We headed to Lotteria about a month after opening. The massive lines were gone, so now is the time to start visiting them. They have fries that come in a bag and you get to choose a seasoning to shake on it. Turns out I do not like either of their seasonings. I would rather have it with ketchup only. I did not like the Bulgolgi burger. It was small and too sweet from the sauce. I did love the shrimp burger. Next time I go, I'll grab 2! They also have a drive thru, so eating here is very convenient.

Business response:

Thanks for stopping by, Jonathan! We really appreciate you visiting LOTTERIA Fullerton, especially right after our opening rush. Thanks also for sharing your honest thoughts about the fries — we get that sometimes simple ketchup is the way to go. Sorry to hear the Bulgogi Burger wasn’t quite your taste with its sweetness, but we’re glad you enjoyed the Shrimp Burger enough to plan on getting two next time! We’ll keep working to make your next visit even better.

형중

2 months ago

Yes It's different but you will experience different flavor. I like their friendly service, welcoming vibe and quilaty of what they are using. We had shrimp and bulgogi burger. Must try

Business response:

Hi, 형중. Thanks for taking the time to share your positive experience. We truly appreciate it!

Cindy P.

2 months ago

I ordered the bulgogi&shrimp burger combo. Shaken chicken and cup bingoo with one cheese and one onion seasoning Overall taste was ok but everything is way overpriced, I mean come on 5 pieces of little fried chicken pieces for $6.00 and the little bingsoo is also like $5-$6 . I paid $29 for this food....

Business response:

Your feedback helps us improve, Cindy! We really appreciate your honest thoughts about the Bulgogi & Shrimp Burger combo, Shaken Chicken, and Cup Bingsu you tried. We understand your concern about the pricing, especially when you’re expecting good value for your meal, and we take this feedback seriously as we work to balance quality and affordability. We’re glad the overall taste was okay, and we hope to give you an even better experience that feels worth every dollar on your next visit.

GioRubin T.

2 months ago

The Shrimp Burger is especially delicious -- crispy on the outside, soft and flavorful inside. The Bibim Rice Burger is something you can only find here, and it's surprisingly good! Everything tastes even better when you eat it fresh at the restaurant. My kids usually can't finish a whole burger, but they each finished a Shrimp Burger with no problem -- they loved it!

Business response:

Thanks for sharing your wonderful experience with our Shrimp Burger! We're thrilled that it brought back those special memories from Korea and that you found it even bigger and more filling than expected. We understand the wait was a bit long, but we're so glad the authentic taste made it worthwhile. We hope to welcome you back soon!