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LOTTERIA Fullerton
- Fast Food
- Fullerton, CA
About this business
Location details
150 W Orangethorpe Ave, Fullerton, CA, 92832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
I waited to finally review this place because I hold places who people claim to be the "next In-N-Out" to a high standard. So, I visited once to take in the experience, then started going routinely as if this were like my favorite fast food restaurant, and to be honest. It's decent. I wouldn't say any of the food stands out. The portions are fairly small, and I leave wanting more, but in a way where I felt like I didn't get enough rather than the food being that good. The bullgogi fries are a bit too sweet, and the chicken i... read more
Business response:
Thank you for taking the time to visit us multiple times and for sharing such a thoughtful and detailed review, Vincent. We truly appreciate your honest perspective and the care you put into evaluating your experience with us. Your comparison and visit frequency really show us where we stand, and we take that feedback seriously as we work to improve our food quality and portions. We're grateful you appreciate our uniqueness, and we're committed to making improvements so your next experience better reflects the high standards... read more
This place is just alright. I ain't inside and it's convenient since you can just order on tablets. I feel like if you are a fan of bulgogi (korean style marinated beef) you would enjoy the food here. Service is nice and friendly and the inside is clean so that's good. The fries were my favorite thing here I got the bulgogi deluxe combo and the burger was pretty forgettable but they give you seasoning packets for the fries (you can choose between cheese and onion) and that was good.
Business response:
We acknowledge your feedback and appreciate you taking the time to share your experience with us, Brandon. We're glad you found our tablet ordering system convenient and that you enjoyed our seasoning packets for the fries - it's great to hear the bulgogi deluxe combo's fries were your favorite! We also appreciate your kind words about our friendly service and clean atmosphere. We'll continue working to make our bulgogi burgers more memorable and ensure every part of your meal stands out. Thank you again for sharing your fee... read more
I don't know why the rating is so low, so I decided to give it a five. I really enjoy their bulgogi burger, shrimp burger, and sweet&spicy fries (honestly better the bb.q chicken's sauce). I am just glad that I can buy Korean burger in the US, and because of that I wouldn't complain about the price either. I missed bulgogi burger for a long time and now I visit Lotteria whenever I'm in Fullerton.
Business response:
We’re so happy to hear you enjoy visiting LOTTERIA Fullerton! Thank you for sharing your kind feedback about the bulgogi burger, shrimp burger, and sweet & spicy fries—it really means a lot to us to know those flavors bring back good memories for you. We truly appreciate your support, and it’s always a pleasure to be your go-to spot for Korean-style burgers whenever you’re in Fullerton.
I went back. Sorry for my previous attitude. Anyway I hope there will be coupons and discounts for customers to come back .
Business response:
We appreciate your perspective, Sue. We understand that our food didn't meet your expectations, especially when compared to other options you enjoy. Your honest feedback about preferring In & Out burgers and Korean restaurants helps us understand where we can improve. We're committed to enhancing our menu and overall experience to better serve our customers. We hope to welcome you back soon and show you the improvements we're working on.
Heard a lot about this restaurant on social media and an average of 2 to 3 hours of wait time, so waited. Decided to give them a try today. At 11:30 AM the restaurant was completely empty and no cars on drive-through. In speaking with the employee she mentioned they were very busy when they opened now they're super slow. I tried their viral shrimp burger, and onion seasoned fries; Shrimp burger- I appreciate the leaf lettuce, not shredded, the shrimp patty tasted OK, overall the burger was 6/10 Fries- their fries were... read more
Business response:
Thanks for sharing your feedback about your recent visit. We’re glad you enjoyed the fresh leaf lettuce and the customer service. We’ve also noted your comment that the onion seasoning tasted a bit sweet, and we’ll keep it in mind as we continue refining our menu. We appreciate your support and are always working to improve our offerings.
Heard this was popular in South Korea and when it came to the states, we had to give them a try. We didn't want to come when it first open due to the fact that it was going to be very crowded and we didn't want to wait hours to try a burger. So we waited a couple of months for the hype to die down before we decided to come. The restaurant is nice and clean. They have an ordering kiosk if you prefer not to order from the counter. Ordering was easy from the kiosk. We ordered four different burgers to try. 1. Bulgogi De... read more
Business response:
Hi, Ben. We are thrilled to learn that you had a positive experience with us!
Visited on a weekday afternoon. The place was clean and not busy. We ordered via kiosk and waited about 10 mins for our order to be ready. We opted to try the onion flavored shake it fries- the onion flavoring tasted very artificial and tasted too sweet - 2/5 The shrimp burger 4/5: pretty good, tasted like real shrimp. A bit salty Bulgogi burger 3/5: new unique flavor and patty tasted freshly cooked. A bit salty imo
Business response:
Your review is appreciated, Jann! We're glad you found our restaurant clean and appreciated the fresh preparation of our bulgogi burger and the real shrimp taste in our shrimp burger. We understand your concerns about the artificial sweetness in our onion shake it fries and the saltiness of some items - this feedback helps us improve our flavoring and seasoning. We'll work hard to make sure your next visit is better.
3.5/5! The shrimp and bulgogi burgers are good when fresh, though I do like the shrimp one more since its not as sweet. The shaken fries are also pretty good. Service has just been a bit slow each time I came so be prepared to potentially wait.
Business response:
Thank you for sharing your experience with us, Sarah! We're glad you enjoyed our shrimp and bulgogi burgers when fresh, and that you found our shaken fries pretty good. We understand your concern about the slower service during your visits, and we're committed to improving our speed while maintaining the quality you appreciate. We hope to welcome you back soon for a quicker and even better experience.
Honestly... my only complaint is that the food seems a bit too salty. But otherwise, I was pleasantly surprised! The flavors are good, the ambiance is cute. It's definitely a nice change from the standard fast food options. Portions are pretty large; the fries and burger were huge for me! I wasn't able to finish both.
Business response:
Hi, Tushita. Thank you so much for leaving us a stellar review!
Frequently asked questions about LOTTERIA Fullerton
How is LOTTERIA Fullerton rated?
LOTTERIA Fullerton has a 3.7 star rating with 688 reviews.
When is LOTTERIA Fullerton open?
LOTTERIA Fullerton is closed now. It will open at 10:00 a.m.