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LOTTERIA Fullerton
- Fast Food
- Fullerton, CA
About this business
Location details
150 W Orangethorpe Ave, Fullerton, CA, 92832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Really was hoping to be blown away by the food but I might of had too high of an expectation. The bibim rice burger was good but it could had been better if the yolk on the fried egg was runny and the patty wasn't overly seasoned while the rice "buns" needed a bit more flavor. The fries had a unique sweetness from the onion seasoning. The k-sweet and spicy chicken bowl was good but a little dry. Thought the presentation and the decor of the food and restaurant were nice and clean. The service was welcoming and friendly.
Business response:
Hi, Jane. Your feedback is highly appreciated. Thank you for the review!
We bought a combo and a shrimp burger and well let's just say that the fry bag was almost at the bottom not even half full and my shrimp burger didn't have any shrimp within the patty it was like I was eating a chicken patty. The beef burger was really good per my husband and I tried a small piece and the flavors were really good. The person at the window was like here's your food and go type of way which was odd. There wasn't a lot of cars and we didn't get a chance to see the inside of the restaurant. Over all it looks l... read more
Business response:
Thank you for taking the time to share your honest feedback, Laura. We sincerely apologize that your shrimp burger didn't have any shrimp in the patty and that your fries weren't filled properly - that's definitely not the experience we want to provide. We're also sorry about the unfriendly service at the window, as we believe every customer deserves to be treated with respect and warmth. We're glad to hear that you found our staff member taking your order to be nice and that your husband enjoyed the beef burger with its gre... read more
Our drive-thru wait was about 30 minutes! We stopped by after a workout class on a weekend, and were starving! Food was generally good, but didn't quite hit the spot. We got a bulgogi burger and a shrimp burger. I felt that the bulgogi burger was too much on the sweeter saucy side, which I couldn't love. The shrimp burger was more subtle, and the hubs enjoyed that more. We also got their fries with their sour cream seasoning - there was a very strange aftertaste that I did not like. The seasoning comes separately in a pa... read more
Business response:
We value your opinion and appreciate you taking the time to share your experience with us, Cindy. We sincerely apologize for the 30-minute drive-thru wait - we understand how frustrating that must have been, especially when you were hungry after your workout. We're also sorry to hear that the bulgogi burger was too sweet for your taste and that the sour cream seasoning on the fries had an unpleasant aftertaste. It's disappointing that our popular rice patty buns were sold out during your visit, as we know they're a favorite ... read more
**If you are ordering using drive-thru** Make sure to double check you got everything you ordered. They forgot a burger and fries, and I needed to go back to the restaurant. Food: 4/5. Actually like the food itself. Still on the pricey side, compare to what's actually served and other fastfood places Service: 2/5. As explained in the beginning. No apology btw. I understand that it's now very hard to find a worker who will take the minimum age and provide good service, but there should be some better employee training. Or b... read more
Business response:
Thank you for taking the time to provide feedback about your recent drive-thru experience at LOTTERIA Fullerton. We sincerely apologize that we forgot part of your order and that you had to make a return trip to get your missing burger and fries - we understand how frustrating that must have been, especially without receiving a proper apology from our team. We're glad you enjoyed the food quality and found our restaurant clean and accessible, and we're committed to improving our service training to ensure orders are complete... read more
Went on a wed early dinner with no wait and no lines. The food was flavorful. We shared the bulgogi burger and the shrimp burger. My kid liked the chicken "nuggets", they were very crispy and the order was decent sized. He left a few pieces where as an 8 piece Chick-fil-A nugget would be gone in a second. We also enjoyed the fries with the seasoning. It was sweeter than expected but really tasty. I thought the onion flavor was better than cheese. Its a little pricier than traditional fast food, but not terrible. I would go b... read more
Business response:
Hi, Henry. We appreciate the kind words and are glad we could provide you with a positive experience!
Lotteria USA - Korean-Style Fast Food in Fullerton Location: Located on South Harbor Blvd & Orangethorpe Ave in Fullerton, inside a strip plaza shared with Target and several other stores. Parking is super convenient -- a large shared lot with plenty of spaces. Across the street, there's an IHOP. The restaurant also features a drive-thru and an outdoor patio area next to it for casual dining. Visit Time: I came on a Monday around 1 PM -- no drive-thru line, no wait inside. There were a few dine-in customers but it wasn... read more
Business response:
Hi, Tomtom. Thanks for taking the time to share your positive experience. We truly appreciate it!
Pretty good place and glad it's finally in OC. Interesting twist to an American classic and definitely worth a try!! Prices are fairly reasonable and staff was helpful explaining the menu if you have any questions. Come early or non-peak hours as the lines are wicked long....
Business response:
Thank you for taking the time to share your feedback, Marcello! We take all feedback seriously and appreciate your honest review. We're glad you enjoyed our interesting twist on the American classic and found our prices reasonable, plus it's wonderful to hear that our staff was helpful in explaining the menu. We understand the long lines during peak hours can be challenging, and we're working on ways to improve the wait experience for our guests. Thank you again for sharing your feedback, and we hope to welcome you back soon... read more
Food service and ambiance was 10/10 come for quick bulgogi deluxe combo shake fries shake chicken bibim burger was a little hard to eat feel apart after 1 bite but delicious
Business response:
Hi, Mey. We are thrilled to learn that you had a positive experience with us!
It was great, I orders all of them and I love them all I like shrimp burgers the most! Great customer service and shaky fries and chicken were all delicious too!
Business response:
Hi, Hope. Thank you so much for leaving us a stellar review!
Frequently asked questions about LOTTERIA Fullerton
How is LOTTERIA Fullerton rated?
LOTTERIA Fullerton has a 3.5 star rating with 538 reviews.
When is LOTTERIA Fullerton open?
LOTTERIA Fullerton is open now. It will close at 10:00 p.m.