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LOTTERIA Fullerton
- Fast Food
- Fullerton, CA
About this business
Location details
150 W Orangethorpe Ave, Fullerton, CA, 92832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Empty at 5:30 PM on Tuesday night. Honestly I'm glad there's no more wait because I would be disappointed if I waited an hour for this food. I'd come back, but this isn't worth lining up for. Food items are interesting. I liked the fries without seasoning, but shaking a bag of fries with powder is fun too. I got the Bibim Rice Burger. I ate everything with a fork. I would get it again because I generally like the flavors, but it was very oily and would have been very messy to eat as a burger. I assume this is better in Ko... read more
Business response:
We value your feedback, Cherie, and sincerely appreciate you taking the time to share your experience at LOTTERIA Fullerton. We apologize for both the long wait you experienced and the Bibim Rice Burger’s oiliness and presentation not meeting your expectations. We will be reviewing our preparation process to improve the quality and consistency of our menu items. We’re glad to hear that you enjoyed the fries, found our offerings interesting, and appreciated the ambiance of our restaurant. Thank you again for giving us a try, ... read more
I visited around lunchtime on a Saturday. I heard that the line was long for a while after the grand opening, with waits sometimes taking two hours just to order. Fortunately, there were no longer such long lines, and there were tables available both inside and outside. I ordered Lotteria's most popular burger, the Bulgogi & Shrimp Burger, as a to-go order and ate it at home. Maybe it was because it had been so long since ld had it, but it was delicious. However, I think Lotteria burgers might be popular with Koreans because... read more
Business response:
Hi, Christian. Thank you so much for leaving us a stellar review!
We happened to be in this lot and saw that there was no line so we grabbed a shrimp burger and fries with sour cream to try. The fries were soooooo delicious and fried perfectly, loved it shaken with the onion dust!! The shrimp burger was yummy but I wished the bun was smaller, the proportions were a little off.
Business response:
Hi, Sharon. We appreciate the kind words and are glad we could provide you with a positive experience!
Saw the major hype around the grand opening of this Korean burger place and was excited to try it. The burgers are very delicious and great value, with distinct Korean flavors. The shake fries are fun and full of flavor. The interior is super clean, and the staff are very friendly and greet you in Korean when you step in.
Business response:
Hi, Shawn. Thanks for taking the time to share your positive experience. We truly appreciate it!
My first visit to the infamous Lotteria. I was one of the first customers of the day the dining area and bathrooms were clean. The cashier was customer oriented explained the menu items. I opted for the shrimp burger with fries and a drink. I expected so much more from my food. It was very basic. The flavors weren't moving. I'll be in no rush to return.
Business response:
Your feedback has been noted, and we truly appreciate you taking the time to share your first experience at LOTTERIA Fullerton. We're glad to hear that our dining area and bathrooms were clean and that our cashier was helpful in explaining the menu items to you. However, we understand your disappointment with the shrimp burger - we hear you that the flavors weren't as exciting as you expected and that it felt too basic for what you were hoping for. We'll work hard to make sure your next visit exceeds your expectations.
Now there are no long lines. Why? Because it's not all that. In & out burgers beats it . For Korean food , I rather go to a nice Korean restaurant and for the same price I would eat better.
Business response:
We appreciate your perspective, Sue. We understand that our food didn't meet your expectations, especially when compared to other options you enjoy. Your honest feedback about preferring In & Out burgers and Korean restaurants helps us understand where we can improve. We're committed to enhancing our menu and overall experience to better serve our customers. We hope to welcome you back soon and show you the improvements we're working on.
Tried the Bulgogi Shrimp Burger for pickup and loved it. The shrimp patty had the perfect crunch, and the bulgogi sauce added that signature Korean flavor -- sweet, savory, and satisfying. Everything tasted fresh, and the bun was soft and warm. The pickup process was quick and easy too. Highly recommend this burger if you're looking for something different but seriously good.
Business response:
Hi, Alyssa. We are thrilled to learn that you had a positive experience with us!
Food: 4.0 / 2.5 Service: 3.0 Vibe: 3.5 Price: 3.0 Tldr; After months of waiting for the crowds and hype to die down, went to Lotteria when it's not busy. Overall, it was an okay experience. Would I wait 3 hrs in line for this? No. Would I wait 2 hours in drive thru? Hell no. It's not to die for but certain menu are worth to make me visit again. Food: Shrimp burger and shaved ice in cup were awesome. Bulgogi burger just so so. I actually felt the touch of shrimp as I chewed in. I would come back just for the shrimp burger.... read more
Business response:
Thank you for taking the time to share such detailed feedback about your visit to LOTTERIA Fullerton, Mike! We're thrilled that our shrimp burger and shaved ice made such a strong impression - it's wonderful to hear that the shrimp burger stood out as something truly special you can't find elsewhere. We appreciate your honest thoughts about the bulgogi burger being too sweet and will take this into consideration as we continue to refine our menu offerings. We're excited that you're planning to return to try more items, and w... read more
Tried the shrimp burger for the first time this weekend. It has a strange seafood taste, not sure if it's over cooked. Very expensive for a thin patty like this.
Business response:
Thank you for trying our shrimp burger and sharing your honest feedback, May. We're sorry to hear that the seafood taste seemed off and that you felt the patty was too thin for the price. Your experience doesn't reflect the quality we strive for at LOTTERIA Fullerton, and we'll work with our kitchen team to ensure our shrimp burgers are prepared perfectly. We hope to welcome you back soon for a better experience.
Frequently asked questions about LOTTERIA Fullerton
How is LOTTERIA Fullerton rated?
LOTTERIA Fullerton has a 3.5 star rating with 581 reviews.
When is LOTTERIA Fullerton open?
LOTTERIA Fullerton is closed now. It will open at 10:00 a.m.