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Maggie McFly's | Middlebury
- Restaurants
- Middlebury, CT
About this business
Location details
6 Woodside Avenue, Middlebury, CT, 06762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
We ordered delivery through Vroom and ended up with a cupcake for dessert when we ordered the Tiramisu. I've been craving Tiramisu for a while and was a bit upset that they had messed up this portion of the order. Everything else was correct! I called to tell them about the issue and was briefly placed on hold, I assume for a manager to get on the phone. He was very polite and said he would contact Vroom to refund the amount to which I simply asked if there was anyway I could get the Tiramisu as I had really been looking for... read more
Business response:
Hi Heather! Thank you so much for your review! I would like to send you a gift card as a token of my appreciation for taking the time to share your experience. I am so happy to hear that the manager was able to rectify this situation for you correctly and that you were satisfied with the outcome. Of course, I wish that it did not occur in the first place but nevertheless I am content knowing that you were able to get the tiramisu that you were craving. If you would please send me your last name and mailing address, I will ge... read more
Stopped in here late night Sunday. Impressive hours. Interesting booths, not a lot of privacy unless you head upstairs. We were seated in front of (our sides facing) the TV, which meant that everyone in the room was looking our way which just felt strange. I'm sure to most this wouldn't matter but it was something we noticed immediately. Ordered coconut shrimp app... so so glad I did. Huge shrimp!!! Very good quality. Dinner was Lemon Chicken (Picatta), and my partner had a buffalo chicken sandwich on a gluten free roll. He ... read more
Business response:
Hi Lulu, Thank you for sharing your experience with us! I am happy to hear that you enjoyed the dishes that you ordered. It is very important that I apologize that pizza was unavailable at that time. In order to prevent the smoke from entering the building on windy days, we are unable to keep the pizza oven open. Generally, this occurs in the winter, but it is not closed during the entire winter. I sincerely apologize for the miscommunication on our part. I look forward to your next visit!
This place was packed on a Saturday evening as we had to wait. It was a large place with an upstairs dining area as well as a spacious bar space. The service was good while the menu was one of the larger ones I have seen. I also liked they had their suppliers of certain items on their menu too. There was only one general issue. One of the people at my table ordered a pizza, but the waiter politely told us they do not serve pizza in the winter because it would be too smoky and no windows can be open. It did not make sen... read more
Business response:
Hi Dan, Thank you for sharing your experience. I am pleased to hear that you enjoyed your panko fried avocado and your jambalaya. I apologize that your server did not communicate to you properly about the pizza oven policy. While we do serve pizza in the winter, we occasionally have to shut the pizza oven down during exceptionally windy times to prevent the smoke from billowing into the restaurant. This happens more frequently in the winter as the wind can be very unforgiving in these CT winters. I hope this clarifies a bit ... read more
Maggie's is great. The food is delicious. Their new menu is much less overwhelming than the one prior & the ambience is great as always. When you're upstairs however, it can be a little chilly with the large windows next to the seating tables. Other than that everything is great. Including the customer service. Great spot!
Business response:
Hi A.A., Thank you so much for your awesome review! I am so pleased to hear that you had a great experience! Would you mind sending me a private message with your full name and mailing address? I would like to send you a gift card for your next trip as a thank you for being so gracious! I look forward to receiving your message.
The food is just above average and the dishes are somewhat creative, it's just become too pricey for what they give you. So looking for other options when we're in the area visiting family.
Business response:
Hello G S, Thank you for sharing your feedback. We understand that value is important, and we work hard to make sure our pricing reflects the quality, portions, and care that go into what we serve. We’re proud of the menu we’ve created and the experience we provide, and we’re always looking for ways to continue delivering that value to our guests. We appreciate you giving us a try and hope you’ll consider visiting us again in the future. Best, Team Maggie McFly's
I have been going to this location for YEARS for their miso salmon. It is always so good, I literally used to go twice a month for it. Lately, every time we go it's one issue after another. Burnt food, undercooked food, missing food, etc. Expensive prices for how the food has declined in quality. We kept giving the place a chance thinking, maybe this time is just a fluke but this week was our last straw and we unfortunately won't be back. Ordered take out including my miso salmon. Got to the car and looked through my order. ... read more
Business response:
Hello Hazel, Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent visits have been so disappointing, especially as a longtime guest who has supported us for years. We understand how frustrating it must have been to discover your miso salmon was missing the miso sauce and then have to wait an additional 20 minutes while the rest of your takeout order suffered as a result. This is not the standard we strive to provide, and we take comments like yours seriously. We would appreciate t... read more
I really really used to like this place as a casual place to grab a bite with friends. Went last week for drinks and apps- service was slow and 2 of the 3 apps (potstickers, colli flower bites and sliders) were ice cold). Didn't send them back for fear we would wait another 25 minutes. We weren't the only folks getting frustrated- and this was a slow time in early afternoon on a weekday. Also, as a testament to poor management and training, there was an empty paper soup cup top sitting next to our table in a heavy traffi... read more
Business response:
Hello Doug, Thank you for taking the time to share this. We’re very sorry to hear that your recent visit did not meet expectations, both with the food temperature and the level of service you experienced. That’s not the standard we aim to deliver. We also appreciate you pointing out the concern regarding cleanliness and visibility on the floor—this will be addressed with our team immediately, along with reminders around attentiveness and quality checks during service. Your feedback is important and will be shared with man... read more
How do you explain being served a martini that is filled to 1" BELOW the rim of a "V" shaped glass, if that your standard then you're short pouring your customers!
Business response:
Hello Moe, We’re sorry this was your takeaway from your visit. We do want to be clear that we take a lot of pride in our full-service bar, and our drinks are made consistently and properly across our locations. Our bartenders follow standard pours and recipes, and we stand behind how our cocktails are prepared. We understand that pricing and taste can be subjective, but what you described is not how our bar operates. We appreciate you sharing your perspective and will continue holding our team to the standards we expect. S... read more
This is not just the Middlebury location but both Middlebury and Southbury, but I'll assume all the locations. Martinis are watered down and short poured, watch as the bartender makes them, as a 12 year bartender, it's very easy to see what they do. Drinks and wines are grossly overpriced.
Business response:
Hello Moe, We’re sorry this was your takeaway from your visit. We do want to be clear that we take a lot of pride in our full-service bar, and our drinks are made consistently and properly across our locations. Our bartenders follow standard pours and recipes, and we stand behind how our cocktails are prepared. We understand that pricing and taste can be subjective, but what you described is not how our bar operates. We appreciate you sharing your perspective and will continue holding our team to the standards we expect. S... read more
Frequently asked questions about Maggie McFly's | Middlebury
How is Maggie McFly's | Middlebury rated?
Maggie McFly's | Middlebury has a 4.2 star rating with 3,506 reviews.
When is Maggie McFly's | Middlebury open?
Maggie McFly's | Middlebury is open now. It will close at 11:00 p.m.