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Maki Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Auburn, CA
About this business
Location details
105 Gum Lane, Auburn, CA, 95603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Outstanding work. Punctual, great quality, professional and timely installation of HVAC system. Crew was courteous and helpful during the job. Highly recommend Maki Air.
Jon was my tech, the office called and gave an ETA within the arrival window. Jon was thorough and professional, while also not trying to sell me things unnecessarily.
Central air and heat maintenance. Brent was one of the best service calls I've ever had. Honest, professional, and informative. Will be scheduling regular service with this company because of him.
Business response:
Hi Louis, thank you for choosing Maki Heating & Air Conditioning for your HVAC services. We are grateful for your kind review and are happy to hear about your experience with our technician Brent. We will be sure to share your feedback with the team and look forward to working with you in the future!
Last night my AC went out, I called several company's. But saw the great reviews for Maki Heating and Air. And called the immediately great customer service from start to finish. Brent was out Tech and was very informative and got our AC in and running on the spot. I am a business owner myself and this is exactly how we operate. Glad to see a fair and trustworthy company.
Business response:
Thank you very much, James. We’re happy you’re cool!
Maki customer service is great - they're knowledgeable, responsive, and friendly. They came out last summer when our coolers pooped out (when it was 110 of course); they got the units running again but advised they were at the end of their lifespan. This spring we called them for a follow-up consult. They did a thorough inspection of the coolers, furnaces, and ductwork, and gave us multiple options how to proceed so we could choose a price point that worked for us. Once we made our choice, they came out within few business d... read more
Business response:
Thank you for taking the time to tell you how we are doing. We appreciate all feedback and this feedback is wonderful to hear! Thank you for your support
Awesome customer service. Very thorough explanation of what the tech found when he checked out both the furnace and AC units.
Great service. From the lovely phone interactions on. Nice guys installed my heater and A/C. They were all cheerful at their work and did a great job.
I've suffered with a poorly performing central a/c for 2 years, because 3 other local companies failed to correctly diagnose my problem. Maki's tech found the issue right away and had it fixed the next week. Highly recommend these guys for any hvac needs.
Business response:
Thank you!
My A/C unit stopped working this past Sunday night (high was about 106 that day). Maki responded first to inquiries and had availability the next day! The time window was between 12-3pm. I called at about 2:30pm, since the house was pretty warm, to see when they would be out. They were running late, but we weren't the only ones whose AC died. They arrived around 4pm. They did a diagnostic and explained what was wrong and got the AC up and running!Our indoor kitties were happy about that! My only minor gripe is that I wis... read more
Business response:
Hi Desiree thank you for the nice note. I agree with you, 100%. There’s nothing worse than not getting a call if someone’s running late and I apologize that we missed that. 99% of the time we are great at that and I’m sorry we missed you. No excuses, it’s been a hot one and the phones are overwhelming all of us. Happy to hear that you’re enjoying your cool house
Frequently asked questions about Maki Heating & Air Conditioning
How is Maki Heating & Air Conditioning rated?
Maki Heating & Air Conditioning has a 4.8 star rating with 644 reviews.
When is Maki Heating & Air Conditioning open?
Maki Heating & Air Conditioning is closed now. It will open tomorrow at 7:00 a.m.