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Maki Heating & Air Conditioning

4.8

About this business

Location details

105 Gum Lane, Auburn, CA, 95603, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.8654 reviews
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Sharon G.'s profile image
Sharon G. 
rating
5 years ago

I can't say enough good things about Maki. They came in and diagnosed the problem, gave me a quote and came within the week. They sent enough guys to get the work done quickly. They were all so polite, introduced all of the guys, taped up the registers, got the work done quickly, asked before they used the facilities, cleaned up after themselves. They all wore their masks all day long. Could've have been a better experience. 

Sharon T.'s profile image
Sharon T. 
rating
5 years ago

Makiair in Auburn, Ca. John went into the incredibly hot attic and wasn't coming down until  he was absolutely sure the whole house fan was fixed right. He's an awesome guy with a big heart. Thank you so much to Makiair and John. They were incredibly responsive when I emailed them about an appointment and kept in consistent contact from scheduling to the actual repair visit. John really sold the company and I purchased a service contract. I'm grateful there are great companies around like you Makiair! Thank you, Sharon To... read more

Business response:

Sharon Thank you for the kind words. Much appreciated 

Ethan W.'s profile image
Ethan W. 
rating
5 years ago

My AC stopped blowing cold air and I had Maki make a service call. Instead of the technician making a big sales pitch, he identified a single part to replace that solved the problem. I appreciated both the technician's expertise and honesty. I should mention the unit is 17 years old so it would have been fairly easy to convince me that it was time to replace. 

Business response:

We are happy to provide whatever service our clients prefer. We appreciate your kind words 

Julie F.'s profile image
Julie F. 
rating
5 years ago

Made an appointment for an estimate for a repair over the weekend. The appointment window was 2:00-4:00pm. I was notified by phone at 1:57pm that they needed to cancel my appointment. I had taken the afternoon off of work to be here for the appointment window. I appreciate the phone call (hence the two stars rather than one) but more notice would have been great. Will be going with another company for the repair. 

Business response:

We do apologize. We always do our best to stay on time for appointments however it does happen. We did our very best to inform you as soon as we realized we’d be behind to your home We are very sorry 

Dale N.'s profile image
Dale N. 
rating
5 years ago

I really need to give maki a great review. Our AC stopped working. in auburn ca 1) the person on the phone was nice. 2) The appointment was easy to schedule. 3) Brent the technician was nice and got right on the job. 4) in a timely manner the problem was found. and fixed! 5) no mess was left behind and the unit was put back together clean. 6) tested the unit and inside temp ... All Good :) Thank you again 

Business response:

Thank you, Dale! It’s been a week! This heat showed up fast and stuck around. We appreciate you recognizing us! Thank you 

Pat W.'s profile image
Pat W. 
rating
5 years ago

We had a completely new heating and AC system put in, along with a whole house fan. The price was great. It was all installed quickly and efficiently. Everything is working perfectly. They were very professional and quick to answer any questions. We are very pleased with the entire process - the crew worked well together and made an effort to do the job correctly and neatly. Highly recommend them. 

Business response:

Thank you very much! We appreciate your kind words 

Tasha W.'s profile image
Tasha W. 
rating
5 years ago

Had a pantry light that was out for 2 years. Had a handyman look into it and couldn't figure it out. So we called Maki to finally get it fixed. A Gentlemen named Ritch came to our home to diagnose. He was on time, polite, and easy to talk to. He found the problem quickly and even educated us a bit on LED's and dimmer switches. :) Great company, would definitely use their services again! 

Business response:

Thank you!!! Much appreciated 

Tammy V.'s profile image
Tammy V. 
rating
5 years ago

We were looking to install a ductless mini-split system in our home. Michael provided an estimate in a timely manner, along with suggestions for optimum efficiency. The installation was scheduled within a few days. Steve and his crew arrived and quickly set up a controlled work area, protecting floors and hanging plastic drapes to control dust and debris. The crew members were very polite and job-focused. Steve made some additional suggestions regarding equipment placement and answered all of our questions. The work area ... read more

Business response:

Thank you, Tammy. Enjoy!! 

Prab K.'s profile image
Prab K. 
rating
5 years ago

Last year they did a tune up; this year it broke. Hot summer days and my warranty guys are booked until Saturday. Cannot understand why you have to do some mediocre job on a premium system. I see all the coils inside are dirty and God knows what else broke in it may be after your tuneup ? Will be knowing this Saturday I suppose. Too bad. 

Business response:

Please call me at 530-885-3449 and we can discuss this. I’ve just looked through all our Saturday appts. We have no one that matches your comments on our schedule Saturday. You’ve reviewed the wrong company or this is not a valid review. Your profile shows you’re in Sacramento, we do not service Sacramento and I see you also reviewed and gave a poor review of Gilmore Heating & Air yesterday and they are who you have coming out Saturday. Please update your review for the proper company This is a $69 tuneup and cleaning s... read more

Frequently asked questions about Maki Heating & Air Conditioning

How is Maki Heating & Air Conditioning rated?

Maki Heating & Air Conditioning has a 4.8 star rating with 654 reviews. 

When is Maki Heating & Air Conditioning open?

Maki Heating & Air Conditioning is open now. It will close at 6:00 p.m.