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Maki Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Auburn, CA
About this business
Location details
105 Gum Lane, Auburn, CA, 95603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I have been doing business with Maki for many years. They installed a new HVAC system for us 13 years ago and have been maintaining it ever since. Their technicians are always on time, knowledgeable, courteous, and informative about what's going on with the system. Recently Brent did the Winter service on the system. He was all of the things I have just described. He didn't try to sell me things I didn't need and was very honest about the condition of my unit. He was very personable and a great representative of the company.... read more
Business response:
Hi Lindy, thank you for supporting us! We appreciate your comments and you!
I just experienced The Best Service with this company. I called yesterday with some concerns, and Brent was dispatched this morning. They called me first, he was here in minutes and thoroughly checked the furnace and inspected the ducts. When he completed the inspection, we sat down, he explained what he found and even showed me photos. I knew I was going to need work done; but I didn't expect their willingness to work with me in keeping within my budget. Brent is a great representative and this company is awesome! I w... read more
Business response:
Marilyn, thank you! We're so happy to help!
I would like to compliment MAKI for their response to our failed air conditioning. We have been a customer of MAKI for years and when our air conditioner stopped working last weekend my wife called MAKI to have someone come out and talk to us about replacing our unit. Patrick came out next day and explained our options. We told him which unit we wanted. He called the office and they rearranged their schedule to come out the next day to install the unit. Steven and Tony showed up the next morning and installed our new unit. ... read more
Business response:
Thank you so much for taking the time to post this. We appreciate it and we're so happy your cool!
My heater stopped working over the weekend. I called Monday morning and they were able to fit me in quickly. They were quick, helpful, courteous and professional. I would use them again!
Business response:
We are more than happy to help! Thank you for your review. Stay warm, Maki
Maki installed a new heating and air con system in our house, and they did an excellent job! Michael did a very thorough job of designing the system around our home's unusual design. Steve, CJ, Tony and others did an exceptional and thorough job of installing the system. Steve explained it all to us very well. All of the employees who worked here were professional, polite, and very enjoyable to have around. We highly recommend Maki!
My experience was overall pleasant and to be honest a little issue happened where a dent was left in my washing machine during the initial visit: these guys paid to not only have it inspected to ensure the right part was replaced but also ordered the part for me. It was of no hassle to me. They handled everything they could for me and I think that speaks volumes about them not only as a company but as people. I'm appreciative of them and would recommend them to anyone. I believe you can really trust this company, everyone o... read more
Business response:
Monique, thank you so much. This made my day. Things do happen sometimes and knowing this, I always tell the staff that the measure of a great company is how we handle those things "that happen" Thank you ! Debbie
My A/C quit working the other night. I called Maki, and Jessica scheduled a next day appointment for a technician to come out to troubleshoot. I was surprised of how quickly they were available to diagnose and fix my A/C. Especially during the peak hot summer days when A/C repair companies are busy. The technician, Abraham, showed up on-time, introduce himself, listened to me and then explained what he was going to do. I wasn't watching him, because no one likes to be "watched". However, it was very apparent he was knowledge... read more
I called Maki heating and air for a second opinion after I had gotten a bid from another company (ROC) My upstairs air conditioning and thermostat weren't working and the previous ac company I had out said I needed a new damper motor and new thermostat. That cost was $750 and if I wanted to replace the whole thing, it would be $2100, which he suggested, of course. Then Patrick from Maki came out and saved the day!!! He was very knowledgeable and professional. He checked out my system and then asked me if I had a couple o... read more
Business response:
Thank you for the review, Nora. We're very happy to help #makeitmaki
We had a wonderful experience with Maki! We were in need of a full central heating and air system and Maki made the process seamless and hassle free. The office staff was polite and helpful upon my initial call inquiring about a new system. We had a great experience with Daryl who came out to quote the new system. He was so helpful and knowledgeable, and he was very responsive to all calls and questions we had. After receiving a few quotes, we knew Maki was the right company for us. The part that made the experience really... read more
Business response:
Thank you so much! It was our pleasure. Stay cool!!
Frequently asked questions about Maki Heating & Air Conditioning
How is Maki Heating & Air Conditioning rated?
Maki Heating & Air Conditioning has a 4.8 star rating with 654 reviews.
When is Maki Heating & Air Conditioning open?
Maki Heating & Air Conditioning is open now. It will close at 9:00 p.m.