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Maki Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Auburn, CA
About this business
Location details
105 Gum Lane, Auburn, CA, 95603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I wanted to wait until we experienced both cold and hot weather to write a review. Now that we have experienced our first 90 degree day, I can say with confidence that the replacement system installed by Maki is performing exceptionally. We had an attic fan and whole house fan installed with our HVAC replacement system, and I am extremely satisfied with the difference these two items make. The other noticeable difference is the significantly reduced amount of time it takes to drop the temperature once the air conditioning... read more
Business response:
Thank you for your kind words. We are very proud of the company and the level of service we provide and so happy you took notice! Thank you!!
I am so incredibly disgusted by this customer service!!!! We have purchased 2 air conditioners from this company! We have been loyal for 30 years with their maintenance program. Today they installed a new air conditioning unit and and we have lost power in half of the house. There is no outage anywhere. We called Maki and they wouldn't send anyone out to fix the problem and hung up on my 77 year old mother. She had to call an electrician to come out to help. UPDATE!!! Let's be clear "Debbie D" at Maki. YOU did not call to ... read more
Business response:
The issue was resolved within 2 hours of the call coming in. It’s an electrical issue in the existing panel and Maki paid to send an electrician out to fix at 9pm tonight, within 2 hours of the initial call. Please speak to your mother for the correct information.
I'm making this review at the request of Maki service technician Brent. Our reason for calling Maki: Our heater ceased heating on a cold morning. It seemed to work normally, but no heat. I called Maki because they had satisfactorily fixed our AC some years ago. The lady at Maki was polite and helpful, and she arranged for Brent to come to our house in about 2 hours. Brent explained the $87 diagnostic charge, and quickly identified the problem - a broken igniter. We discussed the cost of repair, and possible maintenance pla... read more
Business response:
Thank you for the review and feedback. It appears there may be some confusion on the veterans discount. I will look into this and get back with you. I’m pleased we were able to take care of you so quickly, we understand how valuable time is.
I was pleased with the heater inspection--it was communicated well, professional and efficient. Also appreciated the special deal. I would recommend Maki and will use them again when needed!
Business response:
Thank you, Tracy. We appreciate you posting
What a fantastic company! I was visiting my dad in North Auburn yesterday when his elderly neighbor reported her heat was not working. The power went out the night before and she had spent the night with a friend. It was 41 degrees in her house and snow was predicted for the afternoon. One neighbor removed the heater door but none of us had any expertise in heater maintenance and repair. I got on my phone and read the good reviews for Maki and called. They arrived within a few hours. When we took the lady back to her ... read more
Business response:
Thank you so much for the review, Susie. We always do what we can to help out our customers. We are happy to hear she's warm now. Yes! We do service all of Placer County. Warmly Debbie Maki
I love this company. They were so helpful a few months ago when I purchased my new system from them. My bills went down over $50 a month. Wish I had done it long ago. Cheaper and much quieter. Don't procrastinate like me. Well, with the cold weather we were admiring the rain when we noticed condensation coming up from under our deck where the unit is located. Maki was the only company of several that looked at my under-the-deck situation and agreed that some accommodation needed to be made for the unit. Some companie... read more
Business response:
Thank you, Bob! We appreciate the kind words and we're always here to help! We love our customers! #MakeitMaki
I have been doing business with Maki for many years. They installed a new HVAC system for us 13 years ago and have been maintaining it ever since. Their technicians are always on time, knowledgeable, courteous, and informative about what's going on with the system. Recently Brent did the Winter service on the system. He was all of the things I have just described. He didn't try to sell me things I didn't need and was very honest about the condition of my unit. He was very personable and a great representative of the company.... read more
Business response:
Hi Lindy, thank you for supporting us! We appreciate your comments and you!
I just experienced The Best Service with this company. I called yesterday with some concerns, and Brent was dispatched this morning. They called me first, he was here in minutes and thoroughly checked the furnace and inspected the ducts. When he completed the inspection, we sat down, he explained what he found and even showed me photos. I knew I was going to need work done; but I didn't expect their willingness to work with me in keeping within my budget. Brent is a great representative and this company is awesome! I w... read more
Business response:
Marilyn, thank you! We're so happy to help!
I would like to compliment MAKI for their response to our failed air conditioning. We have been a customer of MAKI for years and when our air conditioner stopped working last weekend my wife called MAKI to have someone come out and talk to us about replacing our unit. Patrick came out next day and explained our options. We told him which unit we wanted. He called the office and they rearranged their schedule to come out the next day to install the unit. Steven and Tony showed up the next morning and installed our new unit. ... read more
Business response:
Thank you so much for taking the time to post this. We appreciate it and we're so happy your cool!
Frequently asked questions about Maki Heating & Air Conditioning
How is Maki Heating & Air Conditioning rated?
Maki Heating & Air Conditioning has a 4.8 star rating with 654 reviews.
When is Maki Heating & Air Conditioning open?
Maki Heating & Air Conditioning is open now. It will close at 9:00 p.m.