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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
I bought my vehicle at this dealership, but I think since then the quality of service has gone down, especially in the service department
I paid 3300 dollars for ac repair and now at times it blows warm air
Business response:
We are disappointed to hear of this. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.
I took my vehicle there for a recall and the vehicle is still having the same problem after they "fixed it", it is the third time I take the vehicle to Ford for this issue and they don’t fix anything.
Business response:
Hi Alex, we apologize for the inconvenience you've experienced. We understand the frustration when a problem persists after a repair. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.
Took 8 hours to do a oil change I try calling no response left Message no one called back
Business response:
Hi Sandy, we apologize for the delay in servicing your vehicle. We understand your frustration and will work to improve our response time. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.
No communication would not call me back Or answer the phone Really hard to get in touch with
I made an appointment and took my 2004 Ford Thunderbird in to have just a few things done to it; left brake light bulb replaced, headlight direction adjusted, etc. After my car was kept for a day and a half, I was contacted and told I could pick up my car. When I picked up my car, repairs had not been done and I was told that my car was obsolete and too old to be repaired. The service department was informed of the age of my car when I made the appointment to take it in for repairs. If the service department was not able to ... read more
Service associate never bothered to call me back. ..my time. I urgently needed to get work done because the vehicle was going out of town. It took him 2 days of following up before I was able to get in touch. No other service person was willing to help because he was already assigned. That shouldn't have to be the case. When I finally got a hold of the service Manager after a followed up to find out if the work was done He left for the day without calling me back. Then I got a hold of the Service Manager who was extremely ru... read more
Nathan was great. Tried hard but ford didn’t stand by their faulty product. Disappointed
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.
Horrible service! Service tech did not contact me back for service. Easy repair but no contacr
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 17,082 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open at 9:00 a.m.