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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Deceitful Dealership My husband found a truck online that he was very interested in so he went to the dealership and dealt with Felix, he test drove the vehicle and started negotiating and of course your never given the price you want so he told Felix what price range he wanted and if they can do it to call him and left. My husband then received a phone call from Mark giving him the lowest they could go, my husband AGREED to that price and told him that we live an hour away and would be down later in the day to purchase the ... read more
3.5 hour wait and still no oil change So I don’t know about everyone else but 3.5 hour wait for a oil change and tire rotation is too long. This was today I got there at 7:40 am and finally at 11:35 I asked for my truck back with tires un-rotated and oil still not changed. In the past I have made a appointment and still ended up ended up with a 2+ hour wait for again a standard works package. I get it Saturdays are busy however half of the time they are open and they still can’t get my oil changed. Seeing as this is a ongoin... read more
Service Consistently, the service department has been really bogus. They have no trouble lying to a customer just to get the business. Their follow up and service is poor. I would not buy another Ford because of this dealership.
Will not stand behind their own work... I purchased a brand new 2016 Mustang GT from mall of ga that ended up being garaged shortly after I purchased it because I am in the military and deployed. Upon my return to the states the rear emblem fell off. The car has very few miles so it was taken in for warranty work. The entire decklid ended up being replaced however it no longer seals so I pointed it out as I picked up my car. The technician then informed me that there was a change made to the service manual that added an addi... read more
Terrible service I bought a 2017 Mustang GT in September. Four months later a transmission problem. Tony told me to drop it off and they would find out, what it was. This is my only car and I asked for a loaner. Tony told me they had to diagnose the problem. At the end of the day I get a call from Tony. He tells me it will be a month before he they can fix it and to drive it with 5th gear grinding and that it won't hurt it. I call Ford and tell them the situation. They tell me that they are independently owned and operated. ... read more
Deceptive Sales and Service tactics on a certified pre-owned I bought a 2015 Ford Mustang convertible certified pre-owned on December 17th 2015 with 34180 miles on it. On January 18th the problems started. The car now has around 42000 miles on it. I have had to put four new tires on it 4 times it's been aligned. Has electrical problems the top is bad the back passenger window won't roll all the way up there's a bumping coming from the drive shaft. Recently found out by third-party Body Shop the car has been wrecked in the re... read more
Worst experience of buying new car Warning .Miserable story ahead!! A month before I was looking for buying a new Mustang.After careful research and all the considerations I came up with a model ,color and specifications which I needed for. I called all the dealers nearby for the desired model and color ,but unfortunately only 2-3 dealers had the car which I was looking for. And unluckily this was the nearest to my home location and so I did visit it on a bright Sunday with all the hope to buy my fav car . I met with a sales... read more
Customer no service, service rep was a smartass! Service department unwilling to help with parts needed. they wanted to run diagnostics and check the entire electrical system before selling me a part. I ended up leaving and ordering the part off the internet at half the price. Part came in two days and everything works perfect.
Everything is great BUT NOW I NEED HELP!! L I bought my 2013FORD FOCUS (pre-owned) last JANUARY 31 from MALL OF GA FORD.Everything has been FANTASTIC BUT NOW, it has been three weeks since I was there for a scheduled maintenance and YESTERDAY AS I DROVE INTO ATLANTA FOR WORK A LIGHT AND EXCLAMATION MARK CAME ON MY SCREEN THAT SAID TRANSMISSION FAULT,SERVICE NOW AND MY CAR SLOWED DOWN TO @ 30 MILES PER HOUR. Having scheduled apps that I could not cancel at the last moment, I had to wait and drive my car back home and it took ... read more
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 17,078 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.