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Metro Credit Union - Chelsea - Main Office
- Credit Unions
- Chelsea, MA
About this business
Location details
200 Revere Beach Pkwy, Chelsea, MA, 02150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
This Bank! So, if you're using investment apps and tend to move money around a lot due to this or any other reasons, this is NOT the bank for you. On top of it's horrible and often contradictory service you'd get from each agent you speak with, this bank literally LIES to you. For those familiar with the Acorns app, there are Roundup transactions and your regularly set, weekly investment transactions that occur. After trying to link accounts for the Roundup feature several times and failing, I contacted Acorns who then det... read more
Extreme wait on recorded lines. Pathetic. Online banking is routinely down. Online banking app is routinely down. Down as in for long periods of time. The app is dated and has limited features as if you were living in the 90s, that's if the app actually functions. To read the reviews that say the same song and dance, it makes you wonder why we let these 3rd graders handle our money when they can't get a grip on current BASIC technology. Sorry MCU, you are in the wrong business. Not even sure if it's worth giving you a D... read more
I will start by saying I have a pre paid credit card with this bank. But it's the same business practices as most low income bank providers. They take money from pre paid money from people with not much of it and then from that prepaid money they then lend it out. But not before hitting you while they have your prepaid money with every fee and annual fee they can possible or legally find. Plus I had 4 transactions cancelled thru fraud protection while shopping. Its embarrassing getting denied at the register because of over ... read more
I have been a metro credit union member for 16 years. and I must say I am so tired of there horrible mobile app banking. I'm currently trying to log in to there mobile app using my fingerprint like I always do and for like the 5th time this year it asks me to enter my password , which I do and says it doesn't recognize it.. now I have to call member service and wait an eternity for help from a live person. my union offers another credit union option which I will be enrolling in at end of this week when I cancel metro..
Worst mistake I ever made was getting a equity loan here. It is way more trouble than it is worth. We always keep up our insurance. At the time we got the loan they wanted proof of the homeowners insurance we provided that. Six months after we got the loan they wanted the same proof and we provided that. they sent us a letter saying we didn't provide it and that they would buy insurance for us. I had our insurance company send them proof. A month later we got another letter claiming we had not provided proof. I spoke to a... read more
Horrible Horrible experience with Collections office. Complete neglect from staff specifically Matt and David has caused much distress. Do NOT recommend if you want friendly service and a competent staff to help with your bank
UGH!!!! Horrible place to bank with. Pay attention because they love hitting you with all kinds of fees.
This Credit Union is probably good for small accounts. If you have any significant money to invest...forget it. The High Yield account have promotions which keep offering higher interest rates; however, once in, your rate never goes up unless you call and they tell you the new higher rate is for new accounts only. Then they will offer to make an exception for you and raise your rate. It is a nuisance to have to monitor these increases and to call asking for a higher rate. I have transferred over $200K this year to Ally whic... read more
Website and online services are horrible. It feels like a trip to the 90's down memory lane as everything is a pain and not user friendly. No quick links for simple stuff like paying your car loan...what's the point? If I'm late you're sure as hell gonna tax.me though right? Time to refinance...
Frequently asked questions about Metro Credit Union - Chelsea - Main Office
How is Metro Credit Union - Chelsea - Main Office rated?
Metro Credit Union - Chelsea - Main Office has a 2.5 star rating with 357 reviews.
When is Metro Credit Union - Chelsea - Main Office open?
Metro Credit Union - Chelsea - Main Office is closed now. It will open at 8:30 a.m.