MINI

Louise 

on DealerRater

9 years ago

Again brought my 2007 Mini in for service, and again was very satisfied with my experience with the service department. It just is amazing how they find time to explain everything (so I can understand) Thanks again "The Service Department" 

Jay 

on DealerRater

9 years ago

I've been a Mini owner for a while now, and my wife and I always take the time to travel to Mini of St. Louis. Every time we visit we are always impressed by the professionalism and kindness of all the staff. In our most recent visit we came in for service of my Mini Cooper S. As always, Dave was kind and thorough covering every detail about the service required, and even offered a loner Mini so we could grab a bite to eat. While waiting a new Mini caught my eye! The Coupe, for the true Mini enthusiast, and there were only a... read more

Edwina 

on DealerRater

9 years ago

I didn't knpw much about the Mini I came in to test drive or the CPO warranty that it came with, but Dustin and Bill told me about the car and answered all of my questions. I felt comfortable - not pressured. 

Specialk63011 

on DealerRater

10 years ago

My "Check Engine" light came on a few weeks ago when experiencing sluggishness and low idling with my 2008 Mini Cooper hardtop. My wife told me to drop it off at our local MINI dealership and let them service it, but I thought that my local nationwide repair shop could rectify the problem. I took it in and their onboard computer reader told them that I needed new spark plugs. "We'll need to get a new wrench attachment since this is a MINI and it takes a different size!" Okay! I get that! They replaced the plugs and the car s... read more

Mini Clubman 

on DealerRater

10 years ago

I found Mini of St Louis sales, financial and service personnel to be professional, friendly and helpful. It was difficult to absorb all the information I received on my new car in a short period of time, but I was given helpful hints on how to adjust. 

collin 

on DealerRater

10 years ago

Over the weekend I picked up my new 2016 Mini Cooper. This is my second mini. I am a huge fan of the car but now am a real fan of the purchase and service experience. My 2008 mini was kept in mint condition through the years by an exceptional service team. Carrie and Rick, even up to the end of the car's hand off to my son over the holiday break, offered service with a smile and a wealth of information. I am truly grateful for the assistance and their dedication. Steve Emerson is car salesman extraordinaire. With a time line... read more

laura 

on DealerRater

10 years ago

I traveled to St. Louis from Springfield for the holidays to be with my family, when I got in town I started to notice that I had vibration in my 2009 Mini. So I called Mini of St. Louis and I talked to a Service Adviser Dave explained my problem and he told me they were very busy, but if she could bring the car in we would try to work her in. He did so everything worked out well. They corrected the problem, and I was able to enjoy my holiday.....Thanks Mini of St. Louis. 

cardsfan82 

on DealerRater

10 years ago

Every time I bring my MINI in for service I have the best experience! They are very helpful and friendly. I was in and out in no time. I also love that my car is washed and vacuumed as part of the service. 

mratliff 

on DealerRater

10 years ago

I knew I wanted a Mini, but with so many customizable options I wasn't 100% sure which one. Dustin Summers was so patient with me and answered all my newbie questions. He even took the time out to show me some of the customized options within vehicles to ensure I would like what I thought I wanted. Even though I did not purchase the 1st or 2nd visit, he still treated me with kindness, did not pressure me, nor make me feel like I was wasting his time. And once I was 100% sure, he took me through a guided test drive that opene... read more