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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Service experience" My overall experience has been wonderful and stress free. Yoni Baron has been very professional, considerate and patience in answering all my questions. Very happy!
Business response:
Hi Kenyaharr! Thank you for the 5-star rating and for the kind words about Yoni, we do appreciate it!
"Excellence in service " Whenever I have a question or my mini requires service, I am confident that Yoni will always go beyond my expectation. He is always courteous, friendly, and very knowledgeable. He played a big role in my decision o buy another mini.
Business response:
Hi Beth! Thank you for the 5-star rating and for the kind words about Yoni, we do appreciate it!
"Yoni Makes it Easy" I have to say I never look forward to having my car serviced, but Yoni Baron actually makes the experience a pleasure. He is warm and welcoming while being completely professional. He was accurate in his estimates of both time and money and made my wait extremely comfortable. Paperwork was handled quickly and I was out the door and on with day. Thanks Yoni!
Business response:
Hello "Carriegrn" thanks for the 5-star rating and for the kind words about Yoni, we really do appreciate it!
"Awesome dealership with incredible service representatives." Yoni is always knowledgeable and thoughtful. I called him for some help with questions about tires for my Mini 2011. He asked me to come over and he would look at my tires for me. Joni always explains any questions that I need answering with clear and specific details. I appreciate his attention to detail and helpful ideas. I greatly trust his thoughts and helpful assistance whenever I have questions about my Mini. I feel as if Mini of Baltimore treats its custome... read more
Business response:
Hi Shirley! Thank you for the 5-star rating and for the very kind words about Yoni, we appreciate it and we thank you for your business!
"customer service extraordinaire" Yoni Baron always takes usch great care of me and my car. The get appointments when I need them and the service is efficient. Yoni greets me and takes care of me like family!
Business response:
Hello "lanarae"! Thank you for the 5-star rating and for the kind words about Yoni, we really do appreciate it!
"MINI Owner and Valued Customer" Always a friendly staff, willing to help, to accommodate, and to meet service needs. Small lounge to entertain your wait with snacks, water bottles, and magazines/tv. Of course with going to a dealership for service, you are going to pay more, but I do always feel its worth it and not worried about having the issues later down the road. They are even willing to look at your vehicle again after you drive it to verify that everything is good to go.
Business response:
Hello "VauledFor19"! Thank you for your review and feedback, we appreciate it very much!
"You Feel Like Part of the Mini Family" I have to say that, in general, no one likes taking their care in for repairs or service, but I've always had a great experience at Mini of Baltimore, and especially with Jonathan (Yoni). Whether it's been 1 month or 8 since my last visit, I'm always greeted by name and with a smile and handshake, and feel like I'm part of the Mini family. Yoni is always so helpful to make sure my experience is as stress-free as possible, explains recommended maintenance items to me, but I never feel p... read more
Business response:
Hello "MiniJ2018"! Thank you for the review and for the very kind words about Yoni, we appreciate it and we thank you for your business!
"Great service" Consistently friendly helpful and get you out of there and on your way. Definitely will answer all your questions and keep you on the right track for your next maintenance visit.
Business response:
Hi Mary Catherine! Thank you for your feedback and for the 5-star review, we do appreciate it!
"Best dealership I've ever dealt with!" I bought my mini from this dealership in 2013, and the entire experience from the salesman to the service department has been exemplary! It has redefined for me what such an experience can and should be. The majority of my interactions have been with Jonathan Baron (Yoni) in the service department. He is incredibly friendly and professional, and honestly a good person. He has made the maintenance on my vehicle a stress free endeavor, even when I have driven in with complicated issues t... read more
Business response:
Hello Christopher! Thank you for the 5-star rating and for the very kind words about Yoni, we really appreciate the feedback!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 7:30 a.m.