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720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Excellent Customer Service And work" Thank you to Alan Rolocut and the service technicians at Mini of Baltimore. The quality of work (to include the time needed) is always spot on. Everything was great from scheduling the work, getting the loaner, keeping me updated, to picking up my favorite car of all time. I never have any second thoughts when Alan Rolocut provides me with service recommendations and straight through to the quality of work. Again thank you..happy to be back motoring:) Kevin MacDonald
Business response:
Thank you for taking the time to share with us and thank you for choosing us for your service needs! If you ever need anything else in the future, please feel free to reach out to us.
"Allen Rolocut is the BEST!" Allen in service is so smart about the Mini! I would buy another Mini because of Allen Rolocut Allen is not only so smart he is kind and extremely professional
Business response:
Thank you so much for your kind words. We're so glad that Allen could provide you with top notch service. We pride ourselves on professionalism and we're glad you received just that. Have a great day!
"Yoni Baron The KING OF SERVICE" Every time I bring my Mini to be washed or serviced I'm always met with that great Yonii smile I have confidence my Mini is in good hands Ive had many BMWs and Mini s but never had a service person make me feel like he cares I would buy another Mini from Mini of Baltimore mainly because of the quality product and the quality of the sevice provided by Yoni
Business response:
Your review makes us all smile! We're so glad you continue getting exceptional service and that Yoni gets you back on the road fast! Thank you for being part of our MINI family!
"Another great service" As always, my service experience at Mini of Baltimore was excellent. Jonathan Baron always handles service for both my Mini’s, Yoni is always professional yet personal as you can get. The entire service team is great. I bought my second Mini the Paceman here, and been taking my vehicles here ever since I moved to Maryland in 2014 and will not go anywhere else.
Business response:
Thank you so much for trusting MINI of Baltimore over the last few years. We're so glad we have been able to help you find the perfect MINI and keep it running in tip-top shape. We'll always be here for you! Thanks again!
"Top Servuce" I bought my Mini at Mini of Baltimore because it had a larger inventory. Even though Annapolis is closer to me I always drive the extra miles to go back to Mini if Baltimore. This is mainly due to do with exceptional service I receive from Alan Rolocut. He is professional, friendly, and extremely informative. Being in customer service myself I can say he’s one of the best ever.
Business response:
Good morning and thank you for taking the time to review our dealership. We're thrilled that you drove the extra miles to see us and glad you always get exceptional service from Allen! Thank you for being an awesome MINI client!
"Best of the Best" Although I purchased my Mini in Rockville, The last 4 years MINI BMORE COUNTY has taken care of my car. I have always received the best customer service I could expect. YONI BARON is my go to guy and he is top notch and a pleasure to deal with.
Business response:
We are so happy you have chosen our dealership for your service needs over the past 4 years. We pride ourselves on exceptional service and we're glad Yoni could provide you that. Thanks for being so loyal to MINI of Baltimore!
"My Man Yoni" Yoni has taken great care of my 2010 Mini. Great car, great guy, hoping to keep the car well into the climate change, when I will equip it with pontoons.
Business response:
Thank you for putting your trust in Yoni and the team at MINI of Baltimore. We'll continue to keep your car in peak condition! Thanks for choosing our dealership for your service needs!
"Quick and Professional Service" I have been going to Yoni Baron and MINI of Baltimore County with my last 3 MINIs. The service is great! When I walk in I am greeted with a smile and MY NAME!!! (and not just a database quick name reveiw when I pull in, but questions about my family and job). I am always told up front what will be done and a time estimate that has always been very close, if not on the dot. One time there was a delay (30 minutes) and Yoni came out to check on me and apologize and explain the reason for the del... read more
Business response:
Thank you for taking the time to leave us a positive review and rating! We are happy to know that you are a loyal customer and that you are always provided with great service, especially from Yoni. We truly value you as a customer and appreciate all your kind words. We look forward to your future visits!
"Very professional and super quick service" I always enjoy taking my car in for scheduled service at Mini Dealerships. MINI of Baltimore County is no exception. From the moment I parked the car, I was greeted professionally, the details of the service were explained and when we picked up the car, the continued professionalism remained. Then we traded it in on a 2018 Countryman. :) But the biggest factor in that was knowing we will continue to have excellent and professional service with our new MINI.
Business response:
Hello, thank you so much for leaving us a five-star review! We are truly happy to hear our team has provided you with excellent service. We really appreciate your business and hope to see you again soon.
MINI has a 4.9 star rating with 2,859 reviews.
MINI is closed now. It will open at 7:30 a.m.