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720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Service Repair" I highly recommend Mini of Baltimore County. I have a 2011 Countryman and when it needs service all I have to do is call Allen Rolocut and he listens as to what is going on with car, very accommodating and always explains what needs to be done and always answers any questions I have. Over the years he has been the best!!!
Business response:
Thank you for leaving such a wonderful review. We are so happy that Allen has provided exceptional service to you! Thank you for being a long-time MINI service client!
"Great service" I always get great service from Allen everytime I go to get my car serviced. Allen always keeps me informed and updated in a timely manner. Makes staying worth my time. Thank you.
Business response:
Thank you so much for your kind words. We really appreciate the positive feedback. We're glad you are part of our MINI Baltimore family!
"MINI of Towson" I purchased my MINI there in 2012. My service manager there has always been Allen Rolocut, and he’s always been outstanding. He’s very knowledgeable and very good about explaining the various services my car’s needed over these years. He’s also very up front about cost, and what needs to be done soon and what might be delayed a bit. I feel very comfortable dealing with Allen.
Business response:
Thank you for the great feedback. We're glad you've always felt a sense of comfort at our dealership. We appreciate you choosing MINI of Baltimore!
"Advisor" Allen is a very knowledgeable and courteous advisor. He is very articulate in the way that he explains repairs/service. I always feel very comfortable knowing that my car is in good hands after a discussion with Allen. He is also very prompt and available when returning messages. Mini should be proud to have Allen as their employee.
Business response:
Thank you for your kind words regarding Allen in service. We're glad you've trusted him to provide you exceptional service. We appreciate you choosing our dealership for your automotive needs!
"Timing Chain Replacement " Yoni at Mini of Baltimore of Towson was great. Scheduling and repair was seamless. I am very pleased with their service. I will continue to use them for service and repair.
Business response:
Thank you so much for your kind review! We appreciate you choosing our dealership for repair needs and even happier that Yoni took such great care of you! Thanks again!
"Best service department" I love the car, but i love the service department more particularly Jonathan Baron! Best service department of any car i have owned - honda, subaru, volkswagen, volvo and mercedes. Great, friendly and honest service every time.
Business response:
Thank you so much, Siobhan for your wonderful review! We're glad you had an amazing experience at our dealership!
"Excellent Service" Yoni, as usual, you provided the best possible service. Always keeping me informed of what was going on with the service. Always making me feel as if I was part of the Mini family.
Business response:
Hi Len, Thank you for taking the opportunity to share your experience with us. We're so glad you are part of our MINI of Baltimore family. We really appreciate you choosing our dealership for your service needs! :)
"Jonathon Baron " Yoni has been my service adviser for the last five years, he remains my source of confidence in the dealship and my mini’s performance maintainence. He remains informative, straight forward and reliable in arranging service. He certainly has established a client relationship that is appreciated. In summary, he is a service advising hero!
Business response:
Hi Lindalee, We are so pleased to read your review. Thank you for trusting Yoni and our team to perform service on your vehicle! We truly value you as a client and we appreciate you choosing us for your service needs!
"Yoni is why I bought my second Mini!" I bought my first mini many years ago. Yoni became my service contact. He knew that I had to have a car to get back and forth to work and, when he knew my car would be in the shop for an extended time, he worked hard to secure me a loaner. Additionally, he would carefully explain what my car needed, the costs that would be involved, and how long he expected the repair to take. When the first car was on its last wheels, I thought of its replacement. Honestly, I had some options, but I co... read more
Business response:
Your review makes us smile from ear to ear! Thank you for your sincere review and for the kind words regarding Yoni. We can't tell you how much it means that we have your trust. We'll always be here for you and we really appreciate you taking the time to share your experience!
MINI has a 4.9 star rating with 2,859 reviews.
MINI is closed now. It will open at 7:30 a.m.