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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Best service in town" I have been a Mini owner since 2009, now on my second one. I have worked with Yoni (Jonathan Baron) in the service department since the beginning and couldn't be happier. He is responsive to emails and always answers my ridiculous questions that come up. He had my back in 2015 when I had a major problem with the engine on my last Mini and was able to greatly help in reducing my repair costs. I never feel slighted while dealing with Yoni, which is a lot to say when it comes to car maintenance. It wouldn... read more
Business response:
Thank you for the outstanding review! We're delighted that you always have an amazing experience with Yoni. Come back and see us anytime!
"Mini of Baltimore" Mini of Baltimore gets 5 stars in my book because the service can’t be beat. Jonathan Baron and the service team are always accommodating to my schedule and get my Clubman in tip top shape! I have been going to Mini of Baltimore for almost 10 years with my 2016 Clubman and my 2009 Mini and am always satisfied with how personable Joni is as well as knowledgeable!
Business response:
Hi Patjoyful, Thank you for sharing your great review with us! We are so glad to hear Jonathan and our Service Team has gone above and beyond in helping you with your vehicle needs. We truly appreciate your business and loyalty. It was a pleasure working with you and we hope to see you again soon.
"Wonderful experience today with Yoni Baron " I have been having my 2007 Mini CooperS serviced at Mini of Baltimore since relocating here nine years ago. Over the years I have worked with each of the service reps. They are knowledgeable, friendly and patient. I have always had an extremely positive experience. Today is a perfect example.....after I left the dealership I lost the screw-on cap to my Mini key holder and all the (many) keys I carry spilled onto the floor of my car. I returned to the dealership to ask Yoni Baron,... read more
Business response:
We're so sorry it took us this long to respond! We are glad Yoni was able to assist you with getting your keys back onto your key ring! We're sure that must have been frustrating...but it's our goal to make things as easy as possible for you. Thank you for taking the time to post your positive experience!
"Always Great" I currently own my second Mini. I bought both through this dealership. In addition to loving my car the service provided is top notch. Allen Rolocit has been taking care of me and my cars for years. Always a great e perience.
Business response:
Thank you for taking the time to leave us your positive feedback and we are happy to have you as a loyal customer! We are glad to know that you love your car and that you have been provided with great service for many years, especially from Allen. We are delighted to have you a part of the MINI of Baltimore County family!
"Service at Mini of Baltimore County" Buying my Mini Cooper from this dealership was a great experience, but taking it back for service with YONI BARON is even better. Professional, courteous and intelligent!
Business response:
Thank you for the kind words! We're happy to hear Yoni was able to meet your needs and we'll be sure to pass along the kind words.
"YONI BARON, Service Manager, is the BEST!!!" I’m on my 3rd Mini Cooper and YONI BARON, one of the Service Managers, has taken care of me and all 3 of my Minis. I love my car but just as important to me is how the service visits are handled. YONI BARON makes the service experience effortless, seamless, friendly, efficient and complete! His number is saved in my phone and if I ever have a question or concern, and it doesn’t matter how little or stupid it is, I know I can call him and get an immediate response. Simply put: YON... read more
Business response:
Thank you for the kind words! We'll absolutely pass them along to Yoni. We value your continued patronage and count ourselves lucky to have a Service Manager you so obviously appreciate. Thank you for taking the time to leave this review!
"Great Service" Allen Rolocut is my service rep and always professional and on top of things - great service and great advice!!! I love my MINI's and MINI of Baltimore County - even though I'm almost 2 hrs away, it's worth it for great service!!
Business response:
Thank you for the amazing review. We will be sure to thank Allen for giving you such a professional and knowledgeable experience. Let us know if there is anything else we can help you with. We definitely look forward to your next visit.
"Great Service Department" Jonathan and his team were accommodating to my needs by providing a loaner vehicle and helpful by providing a digital invoice to review prior to discussing needed repairs and authorizing work. Overall, fixing the unknown coolant leak for my Mini Cooper was super easy.
Business response:
Hello, Thank you so much for taking the time to share your great review with us! We are thrilled to learn Jonathan and our team has provided you with exceptional service. We are happy to have helped you with your vehicle needs. We hope to see you again in the future!
"Impeccable Service" I have been a loyal customer of MINI of Baltimore County for the past 5 yrs. Jonathan has always provided 5-star customer service. His professionalism and detailed knowledge of the services are incredible. I never feel pressured into obtaining recommended services. I enjoyed my MINI. So much so, I recently decided to buy a new one. Thanks, Yoni. ...Keep up the good work!!!!!
Business response:
Thank you for your review and loyalty, Paul! We're always happy to have you here and look forward to your next visit!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is closed now. It will open at 7:30 a.m.