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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Check engine light" Check engine light on yoni came back told me that it would take all day to repair got me a loaner car was on my way just a great guy he goes above and beyond to help his customers called me later that day. At was done ready for pickup I would recommend him to everyone do very professional Melissa
Business response:
Thank you for the five-star review! Your satisfaction is our top priority, and it's great to know that you were impressed by the service you received from Yoni. We look forward to sharing the compliments with him.
"The best service, the best professional -Joni Baron" I am on my 3rd lease with a mini with Mini of Baltimore County. Yoni Baron has worked with me since the beginning, warm, genuine and professional , always going the extra mile, not only to seamlessly hook me up with good sales people when my lease is up, but to answer any questions about my car with patience and clarity. When the dealership moved to a different yet further location from Frederick MD where I live, he was so helpful with directions. It always feels personal... read more
Business response:
Hi Tobi, thank you for taking the time to share your experience with us. We're delighted to learn that Yoni has earned your trust. We are always happy to help you with any of your vehicle needs. We appreciate your feedback, and we look forward to serving you again in the future.
"Joni is a true professional." I just went in for my yearly check-up for my Mini. Jonathan Baron always is my service representative. Joni is a true professional who is caring and thoughtful. He always answers my questions in thorough and professional manner. Joni has a smile and manner that makes you feel as if you are not simply a customer but an appreciated friend. I always wait for my car and Joni keeps me updated on everything that is going on with my service. Coming to your establishment is always a pleasure because Jo... read more
Business response:
Shirley, We are glad to learn that you had a wonderful experience with Joni and our service department. We value your business and appreciate your 5-star review! Come back to see us soon.
"Recent service" Recent service was required on my mini. Jonathan Baron made this unexpected repair as painless as possible and welcomed me and my dog to the dealership for the wait. The service was prompt and Jonathan made sure I knew what exactly would be accomplished. I also take advantage of the dealership being near kennilworth shopping area and a park for a walk.
Business response:
We're glad that you had a five-star experience with our service team! We were happy to assist you and take care of your vehicle. Thank you for the review, and we hope to serve you again in the future.
"Allen is the best!" Been taking my 2006 Mini to Allen for many years and his service is always great! He goes above and beyond always! He explains each repair and does what is best for my car. He is very personable and knowledgeable. We love dealing with him and will continue to... just purchased a 2018 so will be seeing a lot more of him! Thanks Allen for the great service!
Business response:
Deb, Thank you for taking the time to share your experience with working with Allen to service your Mini. Congratulations on your new car! We look forward to your future visits.
"Service and oil change" Great service and great people , fast and reasonable time. Yoni Baron Great professional, friendly and courteous employee . Clean environment , great lounge area and clean bathroom.
Business response:
Hello! Thank you for taking the time to post a review for us. We're very happy to know that your experience with us was a great one! Thank you for your business and we hope to see you again.
"Thanks Again Yoni!" Thanks again Yoni for such excellent customer service! Although you were mending a terrible experience with the sales department, I appreciate your efforts to make my purchase a happy one! I know I can always count on you for reliable and timely servicing of my Mini! You are by far one of the most attentive, customer oriented technicians I have come across! Thank you again! :)
Business response:
What a wonderful review! We are very ecstatic to learn that Yoni went the extra mile to provide you with an efficient and satisfying experience. We'll be sure to pass along your kind words to him. Thank you for your business and we look forward to serving you again in the future.
"Excellent!" This dealer is great, as well as the customer service department. You get help and the answers you need in a timely manner. Allen Rolocut is always friendly and knowledgeable. He always calls back without having to call him 2 or 3 times. Always on top of everything. He makes things go smoothly. Totally recommend this dealer and Allen's services.
"Very nice and helpful " I do not know any technical word but after telling Allen what was my problem he wrote on the paper the exact problem. He was available for me that is very important.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.