This profile has been claimed by the business owner or representative.
MINI
- Automotive
- Annapolis, MD
About this business
Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more
Location details
21 Old Mill Bottom Rd, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience at BMW of Annapolis was first rate. The management, sales, and finance staff were all very friendly and awesome to deal with. I will be getting all my work done at BMW of Annapolis due to thier customer care and I will buy there again.
A year ago I considered buying a Honda as I had driven one in the past and found them to be very reliable. However, when I first approached the dealership I was not ready to buy and told them so. After test driving one and saying that I might be back in a month or two I was called repeatedly by the salesman I dealt with and each successive message he left me got nastier, eventually accusing me of wasting his time. It was unbelievable and guaranteed I would never give them my business. Thus it was with some trepidation that I... read more
"Service people are nice but they did not properly explain..." Service people are nice but they did not properly explain or make sure the customer understood what they’re are signing. He said he will call and provide an explanation for the services that will be needed before doing the work but failed to do so! Instead, sent the pre approved work, while they’re doing the service already. And always NO AVAILABLE LOAN CARS! My experience with them is always not pleasant! If there’s a department that they need to improve BIG TIM... read more
"BE CAREFUL WHO YOU DO BUSINESS WITH!! Dealer valued a car..." BE CAREFUL WHO YOU DO BUSINESS WITH!! Dealer valued a car they sold me @$10,000 less than what they sold vehicle for within 2 months.
"My adviser never called me to let me know the status of..." My adviser never called me to let me know the status of my vehicle over 24 hours. I called the next day at almost 4pm to check the status the answering service says she’ll relay the message. No one called me instead I received at text message. I do not like the customer service at bmw Annapolis!
"BEWARE BMW Of Annapolis Service Scam! I have owned BMW's..." BEWARE BMW Of Annapolis Service Scam! I have owned BMW's for 10 years now this has got to be the worst service center I've ever dealt with. I was over charged with no explanation nothing but lies all the way up to the general manager Steve Daily. Since this is the only BMW dealer close to me I will definitely be trading in my 2020 M8 for an Audi. I was worried before going because of all the 1 star reviews they receive but they are the only BMW dealer near Annapol... read more
"This dealership is not trustworthy!!!!! After,..." This dealership is not trustworthy!!!!! After, negotiating a few deals the finance officer changed some of the information we agreed upon on our contract without us (my husband and I) knowing. We were charged fee that we should not have been charged. After, several attempts over the last year to receive back these fees, the dealership still has not reimbursed the fee. The fee was at least $2000. We were going to hire a lawyer to solve this matter but will just be out of mor... read more
"Service is a challenge at this location. Had to returned..." Service is a challenge at this location. Had to returned twice for minor service that was not completed the first visit nor the second. There was transparency issues as well as communication. Manufacture recalls were not address, overcharged and had to be refunded, and a rescheduled service date was entered incorrectly after returning a second time (due to the service advisor- Jane). I refused to reschedule and decided to schedule at a different location. I'm not ... read more
"BMW of Annapolis Service Center is the worst! Robert..." BMW of Annapolis Service Center is the worst! Robert Kozora is inconsiderate and incompetent. I took my vehicle in for service for several issues. He claimed everything was working fine and when I asked him to show me he couldn’t figure it out! Don’t waste your time coming to this service center!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.6 star rating with 1,495 reviews.
When is MINI open?
MINI is open now. It will close at 8:00 p.m.