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MINI
- Automotive
- Annapolis, MD
About this business
Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more
Location details
21 Old Mill Bottom Rd, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Agreed on a deal with them and was going through credit..." Agreed on a deal with them and was going through credit application. After they ran credit check, then called and said the car was sold minutes earlier to someone else. What a waste of time. Sales person was nice though so I don't fault him but I was told that the car would be held if I either put a down payment or apply for credit with them which I was in the processing of doing. If the car was already in the process of being sold to someone else it seems like tha... read more
"This review is mixed, as sometimes you don't find out the..." This review is mixed, as sometimes you don't find out the truth for a while, this is broken down into two transactions with information on both. First(August 2019): Purchasing the vehicle, I found a 328xi to test drive as I was in the market. I went and drove it, the salesman(Jack) did not ride with me, he sent somebody else who is, best I can tell is somebody who's responsibility is to get things, put on plates. He was nice, bur not knowledgeable enough to answe... read more
"Bad recommendation on Financing " I traveled to Maryland due to an Ad for a used x3. It fit my monthly budget. In person, the color of the car/interior was not for me. They showed me a Brand new X3 that I could get into for the same low monthly amount using a BALLOON financing, what a mistake. In 5 years. The amortized value was due or refinance, I would have been better off with a lease. Wish I never bought the car under those terms. Buyer beware of balloon financing,
"This was several years ago but W.G. Hawkins promised to..." This was several years ago but W.G. Hawkins promised to have something fixed that employee broke but when they found out it was over $400, they refused. Had pictures too. They only care about the bottom line. I've owned 750, 735 & X3, will never buy again.
"The text they send in the morning says to reply with any..." The text they send in the morning says to reply with any additional needs. I responded and no answer. Upon picking up my vehicle they said it is automated and no one checks it! What good is a text system that asks you to respond if they don’t check it. When I picked up the car not one person would even acknowledge me. Everyone could see me but not one person said we’ll be with you in a minute. After 5 minutes I shouted can somebody help me?! I expect much more fro... read more
"Dealership owes me money for faulty used vehicle" I purchased a preowned SUV from BMW of Annapolis in February. Shortly after driving it home it started to make a loud creaking noise. I called the dealership and they told me to take it in to get looked at. I did, and the shop found that an axle needed to be replaced. No big deal, the limited warranty offered by the dealership should cover half of the cost of it. I called and they confirmed. I submitted an estimate, they confirmed again. It' snow been 3 full months of me cal... read more
"I've been to this dealership on three separate occasions..." I've been to this dealership on three separate occasions within the last six months for new tires (run-flats with a stuck screw) and EVERYTIME has been a pleasant experience for me. I'm surprised to have read so many negative reviews for other services.
"Awful service, even worse customer care" I have had my car serviced at BMW of Annapolis exactly three times. And each and every time, I have had to take the car back because the service was incomplete or simply not performed. I have driven BMWs for 17 years. This is the only service facility I have ever had a problem with. The first time was to eliminate a rattle in the sunroof of my X3. The car was returned, and the rattle was still there. NO CHANGE. I took the car back to learn that no one had even bothered to drive the c... read more
"Service Shop Scams" I've taken my under-warranty BMW to this service center for more than 3 years. They are usually polite, and it's great to be able to get a loaner car easily. While under warranty, most of the repairs were, of course, covered by the shop, so I didn't have to think twice to have them done. However, I now know that the few that weren't under warranty should have been red flags in my book and I should have gotten them checked out elsewhere (hello wire that was partly chewed by a rodent that cost a whopping $... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.6 star rating with 1,495 reviews.
When is MINI open?
MINI is open now. It will close at 8:00 p.m.