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MINI
- Automotive
- Signal Hill, CA
About this business
Location details
2998 Cherry Avenue Ste A, Signal Hill, CA, 90755, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Bad service Alex was not helpful and did not even care to give me a receipt for the airbag recall visit.
Business response:
Hi Vince Le, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you'd be willing to provide more feedback, please reach out to us at (855) 848-7313 so we can assist you further. Thank you and we look forward to hearing from you! Philip Schultz, General Manager
Great work but not Exceptional Car needed to be serviced due to ongoing coolant leak. This was interesting since we just had the car in a few months back for an engine replacement and replacement of all coolant hoses and a new radiator as suggested by the service manager. Told by the service advisor the expansion coolant tank was cracked and leaking and needed to be replaced at an additional cost. Frustrating because if you are replacing the engine and the main cooling components wouldn't one think to have this replaced at t... read more
Business response:
Dennis Baltimore, thank you for the positive review! We appreciate any and all feedback and will definitely take yours seriously. Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!
BMW Dealer Maintenance is way too expensive. Almost $900 for simple maintenance on my low mileage vehicle with nothing to repair?
Business response:
Douglas Swets, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at (855) 848-7313, so we may assist you in moving forward towards a resolution. Philip Schultz, General Manager Long Beach BMW
Long Beach BMW service department!!!! 8-16-2017 we took our car 2002 m3 for a diagnose and a change oil if needed.. what they did is they didn't call us they change the freaking oil.and after they told us they need to replace the oil censor and needs to drain the oil again. If these people know what they're doing they should have too it off first and diagnose instead of changing the oil and draining it.
Business response:
Michael, thank you for leaving us feedback. We are disappointed to hear that your experience was not a quality one. If you'd be willing to provide more feedback, please reach out to our general manager, Philip.Schultz, at (855) 848-7313 so we can assist you further. -Your Long Beach BMW Team
Don't waste time for this dealer This dealer refuses to negotiate price online or phone; they just want to visit in person; that is not the way of business in modern days. They can't beat any one's price; and no sale manager can decide on the price. Waste time.
Business response:
JRV, we appreciate your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to our general manager, Philip Schultz, his email is Philip.schultz@longbeachbmw.com. Please reference your review in the subject. I know he appreciate the feedback and wants to work through these challenges so they don?t happen again. -Your Long Beach BMW Team (855) 848-7313
Long Beach service department Everything they make it seems that me. Thomas from service department doesn't know what he's doing.last time they repaired a leak paid like 1800 then the following month he said the oils pan was leaking good thing I reminded him it might be the residue of the one they repaired next they said the leak from My ac is coming from the condenser we change it spent a lot again then last week we took the car he said ac seems to have a leak!!! This guy is either doesn't know what he's doing or just tryin... read more
Business response:
Michael Esguerra, we appreciate your review of our service department. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to our general manager, Philip Schultz, at your earliest convenience so we may further assist you in working towards a resolution. -Your Long Beach BMW Team Philip.schultz@longbeachbmw.com
LongBeach BMW Long Beach BMW - Great deal, but that's where it stops...Had a problem with a CPO vehicle a few hours after taking the car home. Contacted the sales advisor and my local BMW service center. Car was serviced 2 days after being purchased. A week later same problem, car back with BMW service for five days. When I contacted my sales advisor I was advised nothing can be done to compensate my inconvenience or having to miss work to have my newly purchased vehicle serviced. That is what the warranty is for...was the r... read more
Business response:
Thank you for your honest feedback on your experience with our Sales and Service Departments. We sincerely apologize that the experience you had with us did not exceed expectations and we would love to speak with you directly in order to rectify this situation. Please call our General Manager, Philip Schultz, at 562.427.5494 at your earliest convenience. We look forward t hearing from you. -Your Long Beach BMW team
Won't be back I took my 2013 3 Series in for an intermediate oil change. Keep in mind this is a car with Prepaid maintenance still under full warranty. The service advisor argued with my wife and indicated the car did not need an oil change and then it was a waste of money. I also ask that they listen to the air conditioner on high speed as I thought it was making a funny noise. He indicated that the filters were not due to be changed in the cabin for two or three more months and that he would have to charge $180 to listen t... read more
Vehicle Repair Long Beach BMW replaced the engine of my vehicle 3 months ago. I had to bring it back four times for an array of other issue that the dealer claims are unrelated to the engine they replaced.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.5 star rating with 3,075 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.