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MINI
- Automotive
- Grand Rapids, MI
About this business
Location details
1010 28th St SE, Grand Rapids, MI, 49508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
We visited the dealership on a Saturday. Shaun Waid and the rest of the staff couldn't have been more accommodating. My husband had forgotten his wallet that day and they kept the dealership open way past closing so we could run back home which was 35 minutes away, 4th of July weekend no less to get it so we could complete our purchase and drive our BMW home that day. Now that is customer service with a "WoW" factor. Shaun also gave me lesson " BMW #101" ( since I'm tech challenged ) and had all the patience in the world and... read more
Now having issue with licensing in Indiana. BMV claiming that limited power of attorney is required due to lease. We are pleased with multiple things that happened with our buying experience: 1. Friendliness of salesman 2. Test drive experience 3. The review of features and options of the car During our visit 1. A car was not ready to review at time of arrival (searched the lot with another salesman) 2. Car was brought up quickly and we fit the family in for an enjoyable test drive 3. Brought the car back to the dealership. ... read more
I hired Sharpe BMW to conduct a used vehicle inspection on a 2004 BMW 641ci convertible that I am considering purchasing from a private party. I had a very positive and friendly experience. The service representative conducting the inspection for me discovered two recalls that had not been taken care of. Both of those items were corrected. A very detailed review of the vehicle was performed. I was provided a hard copy of the service documentation for the inspection. I am very impressed with all the personnel I came into cont... read more
I've avoided this dealership like the plague and had my car serviced at German Auto; wasn't impressed with how I was treated. This recall brought me back, I was treated with courtesy and the required repair was done efficiently and on time. I have a far better impression of the operation and will more than likely return for routing maintenance.
I have dealt with this dealership for 25 years and they have always been good to work with. Their service department and customer service is excellent. recommend them to others.
We had an outstanding sales experience when we purchased our new 2012 Mini Countryman through Sharpe and specifically Shaun Waid. His attentiveness and honesty help us select many features we would have overlooked. Recently we took the car back for a warranty/service question and was pleasantly surprised by how well Shaun took care of us and the vehicle. The shop work was perfect and communication through Shaun was top notch - kept informed through every step of the warranty process. The Mini side of the business is outstand... read more
I have had nothing but a positive experience with Sharpe service. Unfortunately I wasn't able to purchase my I BMW from Sharpe BMW because of certified pre owned availablility, but that hasn't changed the level of service that I have received from day one. I have never waited longer then one day after a call for service, with it usually being the same day. Just wanted to say thanks again...
I've purchased 10 new cars in the last 12 years and I've dealt with MANY different types of sales associates/client advisors/dealers but I have to say the easiest purchase to date has been at Sharpe BMW. It’s a good dealership from the owner to the finance manager but what really made it top notch was one particular BMW Client Advisor: Quentin Groce. My wife and I aren’t older folks buying a luxury vehicle and sometimes when we walk into dealerships sales people assume “there’s no way they are serious about buying anything” ... read more
After leasing 3 Series vehicles over the past 15 years through Sharpe BMW I recently purchased a 2011 328i with them. My sales contact, Dan Erdei, was helpful and persistent in my search for the color and option combinations I was seeking. I recommend him for anyone seeking to make a purchase or a lease through Sharpe.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.7 star rating with 503 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.