Mountainside Fitness

K K. 

on Yelp

4 years ago

This location is not adhering to CDC or Maricopa guidelines regarding masks or safety regulations. You cannot freeze your account without going in person and despite an ongoing pandemic with rising numbers of cases, they are unwilling to be flexible with capping at 3 months total. The front desk staff were wearing open faceshields that just covered their mouth (?wtf) and many gym goers also not wearing masks. Pretty infuriating to witness this behavior. 

Denise R. 

on Yelp

4 years ago

I am extremely disappointed at how this mountainside location has been managed during covid. They are not enforcing masks and more specifically all the staff are wearing these half shield like masks (that don't protect anyone) and ARE NOT state or county mandated. Please consider the safety of everyone who steps foot in your facility, you are not looking out for the betterment of your own community! 

Kristina K. 

on Yelp

4 years ago

Lovin this new Mountainside location! Awesome class schedule and personal training with Katie!! So grateful they're back open and doing an amazing with all the covid restrictions. Constantly impressed with all you get with Mountainside for the price. 

Sammy G. 

on Yelp

4 years ago

My daughter has been working out with Katie and she is fantastic! She really listens to understand her goals and is helping her get there. Thanks, Katie. 

Stacy L. 

on Yelp

4 years ago

You have to cancel in person. Several people weren't wearing masks, so I have to come in and potentially expose myself and then you still charged me for a month when I cancelled on first. 

Adam P. 

on Yelp

4 years ago

If you asked me to review the company yesterday, i'd give 1 star. But, they've done a good job de-escalating my situation. I had an extremely frustrating situation with my cancellation. It wasn't anything against how the company functions, but COVID made it nearly impossible to cancel because I couldn't walk into the location and my cancellation letter got lost by USPS. I was forced to prevent any future charges on my credit card because I kept getting billed. However, all negativity put aside, Ethan did a great job and Cait... read more

Toni V. 

on Yelp

4 years ago

I can't say enough good things about this gym and my personal trainer, Shannon Allen. I had originally intended to sign up here only while our regular gym was closed during the Covid crisis, but this gym exceeded our expectations in every way. It is large, clean, and new, with plenty of natural light. My personal trainer, Shannon, has also been amazing; she is able to challenge me well beyond what I could (or would) do alone, and she mixes it up, so I never get bored. In just a few short weeks, I have started to feel so much... read more

Jamie W. 

on Yelp

4 years ago

I've been a member of the new Mountainside on Shea since day one! At first I decided to go month to month to see if I would like it and used it consistently. All my concerns Were erased from the very beginning. I've told the managers I feel safer here from the virus than from my own home! They keep the place so sanitized as well do the members. From what I paid at my old gym I can now have a trainer every week for the same price as my old gym for a month. I'm not that creative in my workouts and I know now with my trainer, B... read more

Mara G. 

on Yelp

4 years ago

I love this new Mountainside Fitness in Paradise Valley. Everything is brand new and top of line equipment. They have done a great job keeping everything very clean. Every where you turn there are wipes for the machines and towels for you. The locker rooms are some of the nicest that I have seen at various gyms around. The best is the staff. They go out of their way to meet your needs. In particular my trainer, Britni Gambino, is outstanding. She listen to what my fitness goals were and put together a very thorough plan. I h... read more